Key Job Responsibilities Include:
People Focus Area – Employee experience, engagement, talent development, and support
Assist with talent acquisition activities including talent acquisition, job profiles and evaluations, interviewing and screening, reference and background checks, and orientation and onboarding.
Provide frontline support for employee inquiries related to policies, benefits, and HR procedures.
Participate in and/or coordinate employee engagement initiatives, wellness programs, and recognition activities, as well as training sessions, workshops, and development programs.
Support the HR team and leadership throughout the organization with employee relations documentation and follow-up.
Market Focus Area - Talent competitiveness, employer branding, and labour‑market alignment
Maintain market awareness of compensation trends, HR best practices, and labour-market data to support decision-making.
Support Brand Committee with employer branding initiatives by assisting with career fairs, Co-op promotions, and student engagement.
Support respectful workplace initiatives to attract and retain diverse talent.
Help monitor external HR policies, trends, and legislative changes that may impact our HR programs.
Operations Focus Area - Core HR processes, HRIS optimization, compliance, and procedural efficiency
Support the creation, revision, and implementation of HR policies, procedures, and toolkits.
Conduct HR audits, data quality checks, and documentation reviews to ensure compliance with legal and organizational standards.
Provide support for complex HRIS transactions and reporting and help build the understanding and use of the HR system by all employees and staff.
Support operating departments through talent and performance management cycles, and employee learning and development.
Analyze and understand key HR metrics and provide actionable insights to leadership.
Support or lead HR projects such as policy redevelopments, system upgrades, or other organizational initiatives
Financial & Long-term Sustainability Focus Area - Resourcing efficiency, cost-conscious HR programming, and workforce stability
Provide recommendations on staffing plans, organizational structures, and long‑term workforce needs.
Support budget planning and cost management related to recruitment, training, compensation, and HR programs.
Identify cost-saving opportunities through process optimization and improved retention strategies.
Contribute to workforce and succession planning and leadership development to ensure future organizational stability.
Corporate Social Responsibility Focus Area - Ethical leadership, community engagement, and socially responsible HR practices
Participate in or coordinate community partnerships, volunteer events, or educational outreach.
Ensure HR practices and decisions align with ethical standards and reflect the organization's values.
Promote environmental mindfulness and community engagement through various departmental initiatives.
Who you are:
Education
Diploma or degree in Human Resources, Business Administration, Labour Relations, or a related field.
Related Experience & Skills
3+ years of progressive HR experience
Experience providing advice to leaders on HR policies, performance management, employee relations, or recruitment.
Experience conducting or supporting workplace investigations is considered an asset.
Previous experience with HRIS platforms is beneficial. (Familiarity with Oracle applications are an asset.)
Solid understanding of employment legislation.
Knowledge and understanding of key HR processes including
Talent acquisition, job evaluation, and workforce planning.
Talent and performance management processes and employee development.
Understanding of respectful workplace principles, inclusivity and equality principles.
Strong grasp of confidentiality, privacy laws, and professional ethics.
Strong written and verbal communication skills.
Effective conflict resolution, problem-solving, and negotiation abilities.
Ability to coach leaders and employees with tact and professionalism.
Strong analytical skills for interpreting HR metrics and trends.
High attention to detail and strong organizational skills.
Proficiency in Microsoft Office and HR information systems.
Personal Attributes
Demonstrated sound judgment and discretion with sensitive information.
Ability to build strong working relationships and maintain trust.
Adaptability to fast-paced, changing environments.
Commitment to continuous improvement and learning.
Maintains appropriate boundaries, uses information only for legitimate HR purposes, and safeguards the organization’s reputation through responsible conduct.
Digital Fluency
Effectively uses HRIS platforms, digital tools, and data systems to support accurate reporting, workflow efficiency, and decision-making.
Adapts quickly to new technologies, software updates, and digital processes
Leverages digital communication tools (ex., Teams, email, collaboration platforms) to enhance connectivity, transparency, and teamwork.
Applies strong data literacy skills to interpret HR metrics, identify trends, and present insights in a clear and meaningful way
Change Agility
Responds effectively to organizational changes by remaining flexible, solution‑focused, and resilient during periods of uncertainty or transition.
Quickly adapts HR practices, processes, and priorities to meet evolving business needs while maintaining service quality.
Supports leaders and employees through change by providing clear communication, guidance, and tools that help them navigate new expectations.
Embraces continuous improvement by seeking feedback, experimenting with new approaches, and learning from outcomes to enhance future HR practices.
If you are interested in this position, please speak to your Team Leader and visit our job board at www.heritageco-op.crs click Careers-Join Our Team!
Process close date Friday, February 27th, 2026
We are proud to be an equal opportunity employer, and we are committed to providing reasonable accommodation throughout the recruitment process to ensure an enjoyable candidate experience. Please reach out to the Human Resources team to discuss your needs if you require accommodation.
What we offer:
A competitive Compensation and Benefit Package: Our Team Members receive competitive salaries a comprehensive benefits package which includes Group Life Insurance, Short- & Long-Term Disability, Extended Health and Dental. and an employer-contributed pension plan, matched at 6% of salary.
Inclusive Work Environment At Co-op, we embrace diversity and inclusion, and we’re working to create a workplace that is as diverse as the communities we serve.We support and provide an environment that allows all to bring their whole selves to work.
Professional Development We encourage our team members to take advantage of learning opportunities, to grow and develop and to foster a culture of teamwork and innovation.
Additional Offerings Team Member Purchase Rebate Program, Team Member Volunteer Incentive Program, Home Centre Preferred Pricing, EFAP (Employee and Family Assistance Program), Team Member Fitness Rebate of up to $100 per year towards health/fitness purchases – Heritage Co-op values Team Members’ wellbeing.
At Heritage Co-op, we strive to be an employer of choice by creating a culture our Team Members want to be a part of and supporting a healthy work-life balance.
