Job Description

Our vision for Single Corporate Services

Isle of Wight NHS Trust (IWT) and Portsmouth Hospitals University NHS Trust (PHU) have a shared vision of a single corporate service across our two organisations, supported by a single set of identical systems and processes, under joint leadership, to drive significant efficiencies, improve employee experience, and return time to patient care.

This vacancy is part of the Single Corporate Services Division.

The single corporate service is delivered across both organisations. You may be based at either IWT or PHU and individuals may be required to undertake business travel between sites. For leaders managing staff across multi-site locations, you will need to be visible and provide in person leadership. The arrangements and frequency will be agreed locally.

Single Corporate Services

Location: Dependent on current base site, this could be either the Isle of Wight NHS Trust or Portsmouth Hospitals University NHS Trust (Lakeside)

Salary : Band 3 £17,173 - £18,317 per annum

Hours: Part-time 25 hours

Position Type : Permanent

Closing date: Sunday 31 May 2026

Are you passionate about delivering exceptional service and supporting NHS staff throughout their career journey? We’re looking for a proactive and detail-oriented individual to join our dynamic People Services team, supporting both Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust.

As a key member of our team, you’ll play a vital role in ensuring smooth and efficient employee administration. From maintaining accurate electronic staff records and issuing employment correspondence, to supporting with parental leave, professional registration, right to work checks, and smartcard production – your work will help keep our NHS running smoothly.

What You’ll Be Doing:

• Providing a responsive and professional service to staff, managers, and payroll teams
• Managing employee records and correspondence with accuracy and confidentiality
• Supporting key processes such as annual assessments, audits, and smartcard administration
• Collaborating with colleagues to resolve queries and escalate issues appropriately

What We’re Looking For:

• A self-starter with strong initiative and a team-focused mindset
• Someone who thrives in a fast-paced environment and can work independently when needed
• Excellent communication and organisational skills
• A commitment to delivering high-quality service with a positive attitude

Want to Know More?

Make sure to review the document attached to this advert. This outlines the essential and desirable criteria and give a detailed view of your day-to-day responsibilities. We highly recommend you review this document and use it when completing your application as these criteria are used by hiring managers as guidance during shortlisting.

If you would like to have an informal visit or speak about the role, please contact sharon.critchett2@nhs.net

Qualifications

• NVQ Level 3 in Business Administration or equivalent alternative or equivalent experience.

Experience:

• Experience of working in a busy office environment.
• Experience of Smart Card technology and the issuing of smart cards and management of spine.
• Experience of effectively using paper and electronic filing systems.
• Experience of inputting data into personnel/payroll or other similar systems and use of Microsoft office.

Knowledge:

• High standard of computer literacy with good keyboard skills.
• How to communicate effectively by telephone.
• Ability to communicate effectively in person, dealing with callers to the department who may be distressed and / or upset.
• Ability to communicate effectively in writing

Additional Information

The health and wellbeing of our staff is at the forefront of everything we do. We are proud to be able to offer our staff some fantastic benefits including our on-site Nursery, access to our free Beach Hut for those long summer days, our on-site Wellness Centre including a gym and a swimming pool, access to our fantastic staff networks including LGBTQ, Race Equality and DisAbility, and awards ceremonies to recognise your achievements. We believe we can offer support to all of our staff when they need it the most.

We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, colour, religion, disability, sexual orientation, and beliefs.