Role Overview:

We are looking for a reliable and well-organized HR/Admin Officer to support both the human resource and administrative functions of our HR consulting firm. The role requires someone who is hands-on, attentive to detail, and able to manage multiple responsibilities effectively.

Key Responsibilities:

Human Resource Support:

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  Provide administrative support to the HR team on recruitment, onboarding, and employee documentation.

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  Assist in maintaining and updating employee records and HR files.

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  Support internal communication and coordination on HR-related matters.

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  Help organize and coordinate training sessions and staff development activities.

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  Ensure HR policies, procedures, and practices are effectively implemented and compliant with labour laws.

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  Handle employee requests regarding HR issues, rules, and regulations.

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  Support performance management processes.

Administrative Support:

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  Prioritize and filter incoming messages, flagging urgent matters and drafting responses as required.

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  Draft, review, and manage Service Level Agreements (SLAs) for new and existing clients and ensure timely follow-up for signatures and documentation..

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  Manage office documentation, record-keeping, and legal filings.

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  Handle all office correspondence, including emails, phone calls, and physical mail.

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  Assist with document management, physical and electronic filing, and maintaining office supplies.

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  Liaise with regulatory bodies and ensure accurate and timely submission of statutory and legal documents.

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  Provide administrative support to the Finance and Marketing teams as needed.

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  Support event planning and coordination for company activities, seminars, and meetings.

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  Prepare reports, presentations, and spreadsheets for internal use.

Requirements

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  Bachelor’s degree in Human Resource Management, Business Administration, or a related field.

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  At least 2 years of experience in an HR/Admin role.

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  Experience working in a consultancy or service-oriented business is an advantage.

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  Proficient in Microsoft Office (Word, Excel, PowerPoint).

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  Strong understanding of HR practices and Ghana Labour Law.

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  Excellent written and verbal communication skills.

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  High attention to detail and accuracy in documentation.

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  Good organizational and time management skills.

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  Discretion and confidentiality in handling sensitive information.

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  Ability to manage multiple tasks and deadlines.

Benefits

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  A supportive and professional work environment.

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  Exposure to a wide range of HR consulting projects and clients.

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  Opportunities for professional development and growth