Job Description

Job Description – Executive/Sr. Executive1.Position ObjectiveThe incumbent would be part of the Dogwood_MB team and the primary responsibility will be to process the jobs/work allocated to him. The incumbent will use various tools to complete a transaction and ensure that transactions are processed in a timely manner The incumbent is also responsible for processing the jobs in an efficient and accurate manner.2.Business environmentVertical : Background verification.Process Name: Dogwood_MBScope: Verification3.Organization chartReporting To: Team Lead.Reportees (if Any): NAJob Specifications – Executive /Sr. Executive1.Qualifications and Technical Competencies Required EducationMandatory: UG & Graduate from any stream [Engineering students are not applicable]Desirable: Graduate Experience0 months - 2years of work experience in an International Inbound or Outbound Call center (Fresher allowed)Technical Competencies: (Job related)Should have working knowledge of computers.Soft Skills: (Job related)•Excellent Verbal and Written Communication skills.•Neutral Accent•Good client interfacing skills.•Energetic and self driven individual.•Self motivated and team worker.OthersMandatory: US Shift. Desirable: Internet and Typing Skills2.CertificationNot required3.Key Contact4. Other BPO, advertisements, job fairs, typing institutes, college campus, training institutes, etc 3Purpose