Job Description
Job Title:
Human Resource Officer (HRO)
Organization:
Career directions ltd (CDL)
Location: Nairobi, Kenya
Type:
Full-Time
Career Directions Limited (CDL) is a leading Human Resource Management consultancy firm in East Africa, established in 2003. Over the last two decades, it has evolved from a small operation into a premier one-stop shop for HR solutions across the African continent.
As of 2026, CDL is recognized for bridging the gap between talent and opportunity, serving over 25,000 employers and maintaining a presence in multiple countries, including Kenya, Uganda, Tanzania, Rwanda, Ghana and Nigeria.
The Role as an HR Officer, you will be the backbone of our people operations. You will manage the entire employee lifecycle from the moment a candidate applies to the day they transition out; while ensuring our internal policies remain world-class and legally compliant.
Key Responsibilities
•
Talent Acquisition & Lifecycle
: Lead the end-to-end recruitment process, conduct seamless onboarding for new hires, and manage professional off boarding procedures.
•
Policy & Compliance:
Conduct regular policy audits and formulate new HR guidelines to ensure GBF-Kenya stays ahead of labor law changes and industry best practices.
•
Performance Management:
Coordinate the annual appraisal cycle, assist managers in setting KPIs, and drive a culture of continuous feedback.
•
Payroll & Benefits Administration
: Manage the monthly payroll process, ensuring 100% accuracy in statutory deductions (PAYE, SHIF, NSSF, and Housing Levy) and benefit disbursements.
•
Training & Development:
Identify skills gaps within the team and coordinate internal or external training programs to foster professional growth.
•
Employee Relations & Dispute Resolution:
Act as the primary point of contact for employee grievances, leading mediation and dispute resolution in line with Kenyan Labor Laws.
•
Organizational Culture:
Champion initiatives that improve employee engagement, diversity, equity, and inclusion (DEI), and overall workplace morale.
Requirements
Qualifications & Experience
Education:
• Bachelor’s Degree in Human Resource Management or Business-related field supplemented by a Higher Diploma in Human Resource Management.
Professional Certification:
• CHRP-K (Certified Human Resource Professional) is a mandatory requirement.
• Valid membership with the Institute of Human Resource Management (IHRM).
Skills & Attributes:
• Minimum of 3–5 years of experience in an HR Generalist role.
• Deep understanding of the Kenya Employment Act (2007) and current 2026 statutory regulations.
• Proficiency in HRIS and Payroll software.
• Exceptional soft skills-empathy, active listening, and the ability to handle confidential information with integrity.
CDL is an equal opportunity employer. Only shortlisted candidates will be contacted.
