Job Description

The Human Resources Generalist serves as a primary point of contact for employees and management,

providing support in employee relations, benefits administration, leave coordination, HR compliance,

and daily departmental operations.

This position handles routine HR inquiries, maintains employee records, coordinates administrative

processes, and supports HR activities across multiple company locations. The HR Generalist works

closely with the HR Manager, referring investigations, sensitive employee concerns, and matters

requiring management decisions.

KEY RESPONSIBILITIES

HR Department Operations

· Address routine employee concerns.

· Document workplace complaints.

· Refer all investigations to the HR Manager.

· Complete investigation reports as directed.

· Support HR across multiple locations.

· Provide backup payroll coverage.

· Prepare HR reports.

· Assist with HR projects.

· Maintain confidentiality.

· Perform other assigned duties.

Benefits Administration

· Process benefit enrollments and changes.

· Manage Employee Navigator system

· Answer employee benefit questions.

· Coordinate with brokers and providers.

· Resolve routine benefit discrepancies.

· Assist with open enrollment.

· Conduct New Hire Enrollment Meetings

· Conduct monthly benefit enrollment audits.

Leave Administration

· Assist with processing FMLA and other leaves.

· Collect required documentation.

· Track leave and return-to-work status.

· Assist with continuation of benefits during FMLA and Worker’s Compensation leaves.

HR Compliance & Documentation

· Assist with employment law compliance.

· Support compensation compliance activities.

· Direct employees to relevant company policies.

· Maintain confidential HR records.

· Complete weekly HRIS audits.

· Escalate compliance concerns.

Performance & Employee Documentation

· Document performance concerns.

· Assist with preparation of corrective action paperwork.

· Track approved improvement plans.

· Refer disciplinary matters to the HR Manager.

HR Department Operations

· Support HR across multiple locations.

· Provide backup payroll coverage.

· Prepare HR reports.

· Assist with HR projects.

· Maintain confidentiality.

· Perform other assigned duties.

Requirements

· Three to five years of HR experience.

· Employee relations and benefits experience.

· Knowledge of FMLA and employment laws.

· Strong communication and organizational skills.

· Ability to maintain confidentiality.

· Proficiency with HRIS and Microsoft Office.

Preferred Qualifications

· Bachelor's degree in HR, Business, or related field.

· SHRM-CP or PHR certification.

· Multi-location HR experience.

· Paylocity or similar HRIS experience.

· Payroll processing experience.