Job Description

Job DetailsJob Location: Administration - Bakersfield, CA 93305Position Type: Full TimeSalary Range: $70,304.00 - $75,000.00 Salary/yearGoodwill employees are expected to represent the highest standards of behavior and job performance by:  1) acting with honesty and integrity; 2) ensuring that all business activities are transparent and ethical; and 3) achieving goals in alignment with Goodwill’s Mission, Vision and Values.
MISSION:  Goodwill’s mission is to provide work opportunities and skills development to people with barriers to employment.
VISION:  Every person in Kern, Kings, and southern Tulare counties has the opportunity to achieve his/her fullest potential through the power of work.
VALUES:  Accountability ~ Integrity ~ Dignity ~ Diversity & Inclusion ~ Ingenuity ~ Opportunity
POSITION SUMMARY:
Performs human resources duties at a professional level and may carry out responsibility in some or all of the following functional areas: employee relations, training, employment, benefits, compensation, affirmative action and employment programs. Helps organize the implementation and administration of the Human Resource Department functions and carries out policies and procedures relating to all phases of activities.
Standards of Performance and Conduct (each is an essential function):
Ensure actions are consistent with Goodwill ethics, policies, procedures, goals and mission.
Work collaboratively with management and staff to achieve overall organizational goals.
Consistently maintain acceptable level of productivity, ensuring accounts payable/disbursement functions are completed accurately and timely.
Punctual and regular in attendance, understanding that time away from work is approved and taken in accordance with established policies.
Perform duties in a manner that promotes a team concept and reflects Goodwill’s mission, philosophy, and core values of accountability, integrity, dignity, diversity, ingenuity, excellence, opportunity and responsibility.
Work in accordance with Goodwill policies, procedures and generally accepted business practices.
Promote a favorable image and works cooperatively with all organization employees, participants, customers and other persons contacted during the course of performing duties.
Maintain strict confidentiality in all aspects of work; comply with privacy and confidentiality policies.
Attend required safety training and participate in safety drills and exercises.
Safeguard company property, including donated goods.
DUTIES AND RESPONSIBILITIES:  (Position may perform some or all of the duties described below):
Partners with employees and management to communicate various human resource policies, procedures, laws, standards and government regulations.
Conducts exit interviews, analyzes data and makes recommendations to the management team for corrective action and continuous improvement.
Responds to employee relation issues such as employee complaints, harassment allegations and civil rights complaints.
Represents the company for assigned unemployment claims.
Interviews, screens and recruits job applicants to fill entry-level, professional and technical job openings.
Reviews applications and interviews applicants to match experience with specific job-related requirements.
Administers various employee benefit programs, such as group insurance, life, medical, dental, accident, disability, and life benefits
Coordinates procedures to initiate benefits such as Leaves of Absence, disability insurance, medical, dental, vision, and life insurance.
Prepare and setup meetings designed to help employees obtain information and understand, enrollment, claims processing and billings of insurance.
Conduct a quarterly audit of all group benefit plans to compare and analyze data consistency of payroll deductions, carrier invoices and employee enrollment forms.
Represents GISCC in investigating, answering and settling disputes, by arranging and scheduling meetings between personnel, supervisor and management teams.
Coordinate enrollment, COBRA, terminations, changes, beneficiaries, disability, accident, and death claims.
Works in partner with the Human Resources Director with the administration of the company’s state disability and unemployment insurance programs.
Ensures compliance with regulations and procedures in providing advice and guidance to employees by checking data/resources including Human Resources Policies, Human Resources Handbook, internal resource documents, and by seeking advice of other Human Resource professionals with department and outside as directed.
Attends conferences, seminars, and meetings of professional societies that will increase general knowledge and competence and, in turn, benefit the organization.
Assist with maintaining files and records, related to the Human Resources Department of the Company.
Assist with maintaining the recruiting activities of the organization to ensure the timely filling of vacancies complying with all State and Federal laws, Human Resource Policies and Procedures.
Composes and/or process correspondence, reports, memos, minutes and performs other typical clerical duties in a timely manner.
Serve as a backup and relief to the Human Resources staff.
Assist and provide clerical duties to the Human Resource Department as necessary and serve as a second auditor of Personnel Files.
Follow safety policies and procedures ensuring safe work condition at all times.
Responsible to maintain a high level of confidentiality.
MINIMUM JOB REQUIREMENTS:
Bachelor’s degree in Human Resources, or a related field.
Preferred experience in Human Resources, industrial relations, or related field.
Excellent interpersonal communications skills in order to interact with all levels of management, employees, clients, and the public.
Excellent grammar and writing skills.
Proficient PC skills including Word, Excel and Outlook.
Valid California Driver’s License, reliable vehicle, liability insurance, and a DMV record acceptable to Goodwill’s insurance company.
SPECIAL REQUIREMENTS:
Ability to work independently with minimum supervision.
Ability to accept responsibility, take initiative, problem solve and exercise good judgment.
Ability to use good interpersonal skills, such as courtesy, sensitivity, politeness, and thoughtfulness.
Ability to be flexible and adaptable in handling interruptions and variation.
Ability to train, work with and/or act as a good example to clients receiving training at Goodwill.
Ability to maintain a high level of confidentiality.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the required knowledge, skill and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
Bachelor's degree in human resources, business management or related field or a combination of education and experience equal to a bachelor’s degree.  Five to ten years’ experience in Human resource management, industrial relations, or related field including supervisory experience.
Language Skills:  Must have excellent interpersonal communications skills in order to interact with all levels of management, employees, clients, and the public.  Ability to effectively present information and respond to questions from groups, managers, employees, clients, customers, and the general public using tact, courtesy and cooperativeness.  Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of instructions and deal with several abstract and concrete variables; exercise judgment, resourcefulness, ingenuity and initiative.
Reasoning Ability:  Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of instructions and deal with several abstract and concrete variables; exercise judgment, resourcefulness, ingenuity and initiative.
Other Skills and Abilities:
Ability to operate office equipment, including computer, telephone, cell phone, tablet, fax and copy machine. Good understanding of methods needed to effectively operate a retail and material handling/production operation.
Effective interpersonal and communications skills to interact effectively with all levels of management and staff.  Knowledge of advanced word processing and spreadsheet software with proficiencies in skills in common accounting and Microsoft software; willingness and ability to become an in-house expert on those systems preferred. Ability to operate office equipment, including computer, telephone, cell phone, tablet, fax and copy machine. Must exhibit a high level of integrity and business ethics.
Strong teamwork skills and ability to work with all levels of organization.  Excellent interpersonal skills with the ability to establish and maintain open and honest relationships with a diverse group of individuals.  Proven networking experience with external agencies, community partners, and employer community.  Willingness to work flexible, varying hours, including evenings and weekends.  Demonstrated successful experience making presentations to a variety of audiences.  Ability to work independently with minimum supervision.  Ability to accept responsibility, take initiative, problem solve and exercise good judgment.  Ability to be flexible and adaptable in handling interruptions and managing multiple priorities.  Ability to train, work with and/or act as a good example to individuals receiving services at Goodwill.  Ability to maintain a high level of confidentiality.
Certificates, Licenses, Registrations:
SHRM-CP or SHRM-SCP preferred.
Physical Requirements and Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.Qualifications