Job Description

Title: Human Resource Business Partner (HRBP) – People Services

Work Mode: Remote | Supporting: IOA Home office | Requirements: 5+ years of Human Resources experience, with senior generalist experience preferred

Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations

If you're a Senior Human Resources Generalist ready to elevate your career, or a Human Resources Business Partner looking to strengthen your business-facing HR expertise, this role offers an exciting opportunity for professional growth and development within a fast-paced, growing organization.

About the Role: The Human Resources Business Partner (HRBP) acts as a strategic consultant to leadership and a trusted resource for employees. This role aligns HR initiatives with business objectives to support organizational goals, improve workforce performance, and build a strong, positive culture. The HRBP provides guidance on employee relations, talent management, organizational development, workforce planning, performance management, and policy interpretation.

Key Responsibilities:

• Business Partnership: Build strong relationships with business leaders through ongoing consultation, workforce planning discussions, and organizational support.
• Leadership Coaching: Serve as a trusted advisor to leaders on organizational structure, team effectiveness, talent development, employee engagement, and performance management.
• Employee Relations: Manage complex employee relations matters, conduct investigations, support counseling and disciplinary actions, and ensure appropriate follow-up activities are completed.
• Performance Management: Provide guidance on coaching, career development, performance improvement, documentation, and performance-related processes.
• HR Analytics & Workforce Planning: Analyze trends, metrics, and workforce data to identify opportunities, risks, and recommendations that support business objectives.
• Policy Development & Compliance: Interpret, develop, and revise HR policies while ensuring compliance with employment laws, company standards, and regulatory requirements.
• Talent Acquisition Support: Partner with leadership and recruiting teams on staffing strategies, hiring needs, candidate evaluations, and workforce planning initiatives.
• Compensation & Employment Administration: Review employment terms, administer compensation changes, promotions, transfers, and related employment actions.
• HRIS & Employee Records Management: Maintain accurate employee records, HRIS data, personnel documentation, and employment-related transactions.
• Employee Engagement & Organizational Development: Partner with leaders and employees to strengthen workplace relationships, improve morale, increase retention, and support organizational effectiveness.
• Offboarding & Unemployment Administration: Coordinate employee separation activities and manage unemployment claims and related proceedings.
• Cross-Functional Collaboration: Work closely with Legal, Compliance, Talent Acquisition, Payroll, and People Services teams to support organizational initiatives and employee needs.
• Communication & Stakeholder Support: Maintain proactive communication with leaders regarding employee matters, workforce trends, and HR initiatives.
• Professional Development: Maintain expertise in leadership development, talent management, organizational effectiveness, learning technologies, and industry best practices.
• Champion IOA Values: Demonstrate integrity, leadership, accountability, and professionalism in all interactions.

Ideal Candidate Qualifications:

• 5+ years of Human Resources experience, with senior generalist experience preferred
• Demonstrated HR functional knowledge in employee relations, performance management, workforce planning, and talent development
• Excellent interpersonal, communication, and relationship-building skills
• Strong analytical, problem-solving, organizational, and decision-making abilities with exceptional attention to detail
• Ability to prioritize competing responsibilities, manage multiple projects, and delegate effectively when appropriate
• Ability to act with integrity, professionalism, discretion, and confidentiality when handling sensitive employee and business matters
• Proficiency with HR systems, Microsoft Office applications, and related business technology tools

What We Offer:

• Competitive salaries and bonus potential
• Company-paid health insurance
• Paid holidays, vacations, and sick time
• 401K with employer match
• Professional growth and career progression opportunities
• Respectful culture and work/family life balance
• Community service commitment
• Supportive teammates and a rewarding work environment

What to Expect (Application Process):

• 30-Minute Phone Screen, Online Assessments, and Interview(s).

Salary Range

The expected pay range for this position is $95,000 to $110,000 per year, depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.