Job Description

CoAct is seeking a skilled and people-focused Human Resources Business Partner to join our People & Culture team. Within this role you will be delivering high-quality HR support and building a positive, inclusive, and high-performing workplace culture.

As a trusted advisor to leaders, you will be providing timely, compliant and values-driven HR guidance across the full employee lifecycle, with a strong focus on employee relations and industrial award interpretation.

Exploring the Role

In this role, you will collaborate with our managers to strengthen leadership capability, navigate risk, and help create an accountable, engaged and healthy workplace culture.

Your key responsibilities include, but are not limited to: 

• Leading and managing employee relations matters end-to-end, including performance concerns, grievances, investigations and disciplinary processes.
• Interpreting and applying modern awards, employee contracts and legislation to ensure high compliance standards.
• Coaching and supporting our leaders with clear, confident guidance on complex and sensitive workplace matters.
• Preparing thorough documentation, investigation reports and case records.
• Contributing to the review and continuous improvement of HR policies, procedures and systems.
• Supporting initiatives that enhance workplace culture, employee engagement, wellbeing, inclusion and safety.
• Play an active role in supporting all aspects of the People & Culture Team.

What We're Looking For

• Minimum 2-3 years' experience in an HR advisory or a generalist role with strong employee relations expertise.
• Demonstrated experience in interpreting and applying modern awards, and employee legislation.
• Ability to manage complex employee relations matters with professionalism, discretion, and sound judgement.
• Excellent verbal and written communication skills, with confidence delivering advice to stakeholders and preparing clear, compliance documentation.
• Strong attention to detail with experience managing HR administration, contracts, variations, and employee data.
• The ability to balance and manage competing priorities.
• Bring a collaborative, solutions-focused approach and the ability to build strong relationships and stakeholders at all levels.
• A genuine commitment to promoting a respectful and inclusive workplace culture, that reflects and reinforces our organisational values.

Qualifications

• Relevant tertiary qualifications in Human Resources or a related field.
• Certificate IV in Workplace Health and Safety is highly regarded.

Location: This is a work-from-home (WFH) position, with fortnightly travel to our Stones Corner office to connect with the People & Culture team, and additional visits as required. The successful candidate must maintain an appropriate and safe workstation at home.

What Can We Offer You?

• Full-time permanent opportunity
• Flexible working arrangements
• Salary packaging available up to $15,900 per annum (tax-saving benefit)
• Additional wellbeing leave (extra 13 days on top of your annual and personal leave)
• Corporate health insurance discounts

CoAct is a non-profit organisation dedicated to empowering everyday Australians through essential employment services and community activation programs. Our team shares a passion for making a positive impact and giving back to society. We are proud to have been awarded Employer of Choice in The Australian Business Awards (2019, 2021 and 2024) and recognised as an Inclusive Employer for 2024/2025 and 2025/2026 by the Diversity Council Australia.

Your Next Steps

Thank you for your interest in this opportunity with CoAct. Keep in mind when applying: it's not just about what you know, but the unique value you can bring to CoAct and our team! To apply, we kindly request that you submit your resume and cover letter via the " Apply Now" button.

At CoAct, diversity and inclusion are at our core. We welcome applicants of all backgrounds, including race, religion, gender identity, sexual orientation, disability, and age. If you are interested, we want to hear from you. We are proud to be a disability-friendly company!

If you have any questions about the position or the application process, please contact our Recruitment Specialist, Deanna, at recruitment@coact.org.au.

If you require any adjustments during the recruitment process (including receiving information in a different format), please contact our recruitment team on 02 8281 2431. Please note: this number is for voice messages related to adjustment requests only. We’re unable to return calls that are not related to adjustments. For all other enquiries, please contact us via email.

All applicants may undergo a criminal history verification, along with other required checks, including but not limited to the NDIS screening clearance and Working with Children Check, during or immediately after the recruitment process is concluded.