Job Summary:

We're seeking a dynamic and creative HR Business Partner to support our client's People Operations team. In this role, you'll work closely with the Head of People Operations to manage key HR functions including recruitment, employee relations, performance management, training, and HR administration. Your contribution will be essential in ensuring smooth HR processes and fostering a positive, productive work environment within the agency. This is a great opportunity to drive impactful HR initiatives while supporting organizational growth.

Key Responsibilities:

1. Recruitment and Onboarding:

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  Assist in coordinating the recruitment process, including job postings, screening resumes, scheduling interviews, and conducting initial interviews.

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  Support the onboarding process for new hires, ensuring they receive all necessary information and resources to integrate smoothly into the company.

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  Prepare and manage employee orientation and induction programs.

2. Employee Relations and Communication:

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  Serve as a point of contact for employee inquiries and concerns, helping and directing them to the appropriate resources.

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  Assist in resolving employee issues, conflicts, and grievances under the guidance of the Head of People Operations & HODs.

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  Promote a positive workplace culture through the organization of employee engagement activities and events.

3. Performance Management:

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  Support the performance review process, including scheduling reviews, preparing documentation, and tracking outcomes.

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  Assist in the development and implementation of performance improvement plans.

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  Help monitor employee progress and ensure alignment with the organization's goals and objectives.

4. Employee Engagement:

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  Learning & Development

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  Holistic Wellness

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  Social Initiative: Community and Give-back

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  Internal staff engagements and celebrations

5. HR Administration, Policy Development, and Compliance:

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  Maintain accurate and up-to-date employee records in the HRIS system.

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  Assist in preparing HR-related documents such as employment contracts, letters of offer, and policy updates.

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  Support the Head of People Operations in ensuring compliance with labor laws and company policies.

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  Assist in updating, communicating, and monitoring compliance with effective HR policies and procedures.

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  Help ensure the agency complies with all applicable employment laws and regulations.

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  Assist in conducting audits to ensure compliance with HR policies and procedures.

6. HR Projects:

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  Participate in the planning and execution of HR projects and initiatives

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  Provide research and analysis support on HR trends and best practices.

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  Help in the continuous improvement of HR processes and systems.

Requirements

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  Bachelor’s Degree in Business—Human Resource Focus
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  At least 5 years of cumulative working experience as an HR generalist in a busy environment

Skills:

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  Strong organizational and time management skills.
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  Excellent communication and interpersonal abilities.
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  Proficiency in HRIS systems and MS Office Suite (Word, Excel, PowerPoint).
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  Ability to handle confidential information with discretion.
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  Problem-solving and conflict-resolution skills.

Desired Behaviors:

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  Proactive and detail-oriented.
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  Empathetic with a strong sense of ethics and fairness.
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  A collaborative team player with a positive attitude.
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  Adaptable and able to thrive in a fast-paced environment.