Job Description

About Hilo by Aktiia

High blood pressure is the world's most common disease, causing 18M deaths each year. At Hilo by Aktiia, we're building a world where no lives are lost to its effects — with technology that helps people take control of their health.

We're a venture-backed scale-up with $96M raised from investors in Europe and the US. Rooted in 18 years of research at the Swiss Center for Electronics and Microtechnology (CSEM), our device is the world's only medically accurate, cuffless, continuous blood pressure monitor for daily use — clinically validated and CE Marked as a Class IIa medical device, now available in 12 countries. In July, we launched in the US.

We're a remote-first company headquartered in Neuchâtel, Switzerland, united by our passion for impact and innovation. Applicants must already hold a valid visa or work permit for their country of residence, as Hilo is not able to provide visa sponsorship.

About the role

Hilo is looking for an experienced Human Factors Project Manager to own all of our human factors and usability work. Right now that work is split across Product, Design, Clinical Operations, QARA and outside agencies, and no single person is accountable for it. You'll be that person. You'll coordinate the specialists, keep work moving between teams and make sure every deliverable meets the quality and regulatory standard. That frees our domain teams to get back to their own work.

What you'll own

• Usability studies: You'll own the study calendar, protocols and relationships with external labs such as Sage Research. This covers formative and summative studies across hardware and software, including FDA submission work for Hilo Medical. You'll make sure findings get back to design on a regular schedule.
• IFU and Quick Start Guide: You'll decide what content goes in the QSG, the app and the IFU. You'll also own version control and localisation (Phrase, Novalins) and brief and manage freelance designers and print partners.
• Packaging: You'll own packaging briefs from start to finish and coordinate agencies (ARD, Superhuit, Carac Design) and freelance packaging designers. You'll keep the work aligned with regulatory, cost and manufacturing constraints.
• Clinical studies: You'll connect the human factors evidence from ClinOps-run trials with the human factors evidence for the product we ship to customers.
• Roadmap and reporting: You'll keep a single human factors roadmap and manage dependencies, resourcing and budgets across teams. Each month you'll report confidence levels and raise any risks to leadership.

This is a part time contractor role of up to three days per week, with a total fee of CHF 17,500 for the initial engagement. We would like to start as soon as possible, with a review after three months.

Requirements

What you'll bring

• Human factors or usability engineering experience in medical devices, ideally with wearables or connected health
• Proven project or programme management: you've owned the plan, sequenced multiple workstreams and delivered on deadlines through others
• Hands-on knowledge of IEC 62366 usability engineering, use-related risk documentation (e.g. UFMEAs) and IFU development
• Experience managing agencies, labs and freelancers
• Clear, confident communication, with a track record of connecting Product, Clinical and Quality/Regulatory teams

First priorities

1. Audit of our current processes and human factors function
2. Set up the usability study calendar
3. Get a decision on the content split for the QSG "5-minute sheet" redesign

Nice to have: FDA submission experience, a UX research background, and familiarity with InDesign/Figma localisation workflows

Benefits

At Hilo by Aktiia, our values guide everything we do

Move the Needle — You focus on what drives real impact. You let data and clarity guide your decisions, and you take accountability for results. You're a difference maker — you drive ideas to commercial success from start to end.

Move Fast, Learn, Refine — You work with urgency and purpose, balancing speed with quality. You treat feedback as a chance to learn, and you're deep in customer and partner feedback — translating it to action quickly.

Team First — You collaborate effectively across teams and build trust through clarity and respect. You're comfortable bridging local execution with a global team, and you communicate openly across time zones.