Job Description

You’ll connect Queensland. We’ll connect you to an amazing career.

Our team of over 7,500 and our customers are central to everything we do, we have a proud history as a safe and reliable railway operator, with a commitment to ensuring that our operating systems reflect the highest standards. Queensland Rail inspires innovative thought, passionate motivation, teamwork, and forward thinking, where our people can achieve their own career aspirations.

Queensland Rail is built on true connection. And everything we achieve is made possible by you.

For over 150 years, our teams have played an important role in connecting people and communities across the state. As a Human Factors Advisor within our Major Projects team, you’ll contribute to our proud legacy and help us build an even brighter, more sustainable future - and that means incredible things for your career. Shape a world where safety, efficiency, and reliability are not just ideals—they're realities forged by your hands and minds. This is your platform; this is where your journey begins!

Why Queensland Rail?

We will provide you with an exciting and diverse career opportunity to join a company that continues to strive in the delivery of a modern and world-class railway provider, you will be able to lead and apply your innovative thoughts to enhance our rail network. For this role we also offer:

• Highly competitive salary plus a generous superannuation contribution
• Opportunity to be part of the planning and preparation for the 2032 Olympics
• Collaborative and engaged work place and team environment
• Genuine work life balance
• Free Citytrain travel to and from work and access to other free or discounted SEQ rail travel
• Employee Assistance Program (EAP) providing employees with holistic and contemporary health and wellbeing programs.
• Professional development and leadership opportunities

About this role:

In this permanent new role you will provide Human Factors expertise and support the assurance of Human Factors integration across the lifecycle of a diverse range of projects within Queensland Rail’s Major Projects team. You will ensure that a rigorous human‑centred design and assurance process is applied, delivering outcomes that are demonstrably safe, operationally effective, and fit‑for‑purpose for Queensland Rail operations.

Purpose That Counts – Some of the responsibilities of the role:

• Build and maintain effective relationships with internal and external stakeholders within major projects at Queensland rail
• Support a portfolio of projects specialising in Human Factors interventions
• Support Human Factors integration and assurance across projects
• Maintain a professional knowledge of emerging trends and developments relating to human factors

People Who Count - What you can bring to the role:

• High level of skill supporting the implementation of Human Factors processes
• Substantial knowledge of human factors principles, human centred design methods, and relevant Human Factors standards and legislation
• Substantial consulting, negotiation and interpersonal skills
• Substantial research, analytical and evaluation skills to investigate Human Factor initiatives and assess impacts
• Substantial organisation and prioritisation skills to manage competing demands

• Tertiary qualification in Human Factors or related discipline such as Psychology

• Rail experience will be highly regarded

Progress that Counts

Joining Queensland Rail means being part of an exciting future where you'll welcome millions of international passengers for the 2032 Olympic and Paralympic Games. Our Cross River Rail project will transform travel across the South East Queensland network, doubling passenger journeys to 80 million over the next decade.

To support this growth and enhance customer experiences, we're committed to key initiatives, including building three new Gold Coastline stations, implementing the $5.75 billion Logan and Gold Coast Faster Rail Project, introducing 65 new Next Generation Rolling Stock trains, improving station accessibility at eight main stations, boosting North Coast Line capacity and upgrading Central Station

and building a new rail corridor to the beaches of the sunshine coast .

Your journey matters. Make it with us.

There has never been a more exciting time to join Queensland Rail. We offer boundless opportunities to support your career today and for your future.

Apply for our Human Factors Advisor role by clicking the apply button before 11.59pm Thursday 19th Feb 2026 To read the position description click HERE

Supporting a Diverse Workforce

Queensland Rail acknowledges the Traditional Owners and Elders of the lands and waterways our network traverses.

Our teams are People who Count. We encourage diversity in our teams, including different genders, age, race, disability status, sexual orientation, religions, neurodiversity, education levels and many more aspects. No two journeys are the same, and it’s because of our differences that as a collective, we achieve great things.

We provide reasonable adjustments to support candidates and employees.

If you do require a reasonable adjustment during the recruitment process, please contact Kelly McLean via the details below.

Applicants for roles at Queensland Rail may undergo pre-employment alcohol and drug testing if they advance in the recruitment process. The selection process may also include psychometric assessments, pre-employment health checks and background screenings, which could involve criminal history and credit checks, if this applies to the pre-employment requirements for this role.

For roles that have pre-employment qualifications, we will also be required to do formal qualification verification processes to ensure qualifications align to Queensland Rail's pre-employment frameworks.

To learn more about this Queensland Rail career opportunity please contact Kelly McLean with your enquiry via kellyann.mclean@qr.com.au Please do not email your application. We can only accept applications received via our website