Job Description

14381 – Human-Centered Design Consultant (onsite) – Palm Beach Gardens, FL
Start Date ASAP
Type: Temporary Project
Estimated Duration12+ months with possible extensions
Work Setting: 100% of the time at the Client’s site. No telecommuting or remote work. This is a non-negotiable requirement from the client.

Only candidates able to relocate as required should apply to avoid removal from future consideration.

Required:
• Availability to work 100% of the time at the Client’s site in Palm Beach Gardens, FL FL (required);
• Experience in Human-Centered Design (HCD).
• Experience with UX, digital strategy, product design, or human-centered research (3+ years);
• Experience with HCD principles, research methods, and experience synthesis;
• Experience with Figma for collaborative design and design reviews;
• Experience supporting both strategic initiatives and hands-on delivery work.
• Experience with Jira or similar tools in agile, sprint-based environments;
• Experience with AI-powered tools used in design, research, or synthesis;

Responsibilities:
• Analyze business processes and practices to design and implement IT solutions aligned with customer needs and business objectives.

• Translate business requirements into clear, concise functional specifications and documentation.

• Lead and execute usability testing, experience benchmarking, and user research to validate Salesforce solution effectiveness.

• Develop personas, journey maps, storyboards, and conceptual designs to support human‑centered solution development.

• Conduct qualitative and quantitative research, including user behavior analysis and root‑cause analysis, to inform design decisions.

• Collaborate with cross‑functional teams—including IT, business stakeholders, QA, and design teams—to ensure user‑centric and technically feasible solutions.

• Monitor and evaluate solution performance, ensuring implemented systems meet functional requirements and deliver measurable business value.

Why apply?

• Gain experience with one of the world's largest solar and wind energy providers, which last year briefly became the most valued U.S. energy company;

• Work with a great team of professionals and learn newest technologies and approaches;

• Enjoy our Client’s wonderful campus with top-notch facilities for work and recreation;

• Benefit from multiple projects extensions;

• Receive support and advice from Vitaver consultants who are already working at our Client’s site;

• Get extra cash by participating in Vitaver Successful Completion Bonus Program;

• Always get paid in full and on time.