**This position may be eligible for remote work for up to 2 days per week, pursuant to the Remote Work Pilot Program. **
The NYC Department of Consumer and Worker Protection (DCWP) protects and enhances the daily economic lives of New Yorkers to create thriving communities. DCWP licenses more than 45,000 businesses in more than 40 industries and enforces key consumer protection, licensing, and workplace laws that apply to countless more. By supporting businesses through equitable enforcement and access to resources and, by helping to resolve complaints, DCWP protects the marketplace from predatory practices and strives to create a culture of compliance. Through its community outreach and the work of its offices of Financial Empowerment and Labor Policy & Standards, DCWP empowers consumers and working families by providing the tools and resources they need to educate consumers and to achieve financial health and work-life balance. DCWP also conducts research and advocates for public policy that furthers its work to support New York City’s communities. For more information about DCWP and its work, call 311 or visit DCWP at nyc.gov/dcwp or on its social media sites, Twitter, Facebook, Instagram and YouTube.
The Human Capital Unit supports all DCWP staff and programs through recruitment, onboarding, and personnel operations. We’re seeking a driven and collaborative Human Capital Associate to help attract, hire, and retain top talent. This role is ideal for someone passionate about public service, workforce development, and operational excellence.
The Human Capital Associate/ Community Associate responsibilities will include, but are not limited to:
- Collaborate with divisions to assess staffing needs, draft job postings, and ensure compliance with civil service protocols and salary requirements.
- Post and monitor positions in internal systems (e.g., NYCAPS/eHire, SmartRecruiters) and on external job boards.
- Provide direct support to hiring managers throughout the recruitment process, offering guidance and ensuring timely, accurate responses.
- Serve as the main point of contact for selected candidates, managing communications, job offers, and onboarding paperwork (background checks, fingerprinting, financial disclosures, etc.).
- Coordinate and facilitate new hire orientations, ensuring a smooth and welcoming transition for all new employees.
- Lead recruitment and placement efforts for interns, temps, volunteers, consultants, and other non-civil service employees.
- Cultivate partnerships with schools, community organizations, and non-profits to expand talent pipelines for special programs.
- Manage civil service appointment list processes, including PRISE monitoring, hiring pool coordination, and list closures.
- Provide training and guidance to divisions on appropriate civil service titles, required forms, and 55-a program use.
- Conduct parity analyses and collaborate with budget, timekeeping, and payroll teams to ensure accurate implementation of approved actions.
- Represent the agency at job fairs and career information sessions, coordinating event logistics and presentation materials.
COMMUNITY ASSOCIATE - 56057
Qualification Requirements
1. High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or
2. Education and/or experience which is equivalent to "1" above.
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
The City of New York is the most iconic and dynamic city on the planet. With a population of more than 8.4 million people, New York is not only the largest city in the United States — it is the academic, cultural, commercial, and financial capital of the world.
City government is filled with opportunities for talented individuals seeking to improve their communities and make a meaningful difference in the lives of their fellow New Yorkers. Every day, the City’s more than 300,000 employees improve infrastructure, provide vital social services, build technology, protect health and safety, and so much more. Join us today at: http://www1.nyc.gov/jobs
The City of New York offers its employees:
• A chance to build the future of this city. New York City government is at the crossroads of where policy, great ideas, city services, and smart urban planning meet the lives and needs of every day New Yorkers.
• Competitive salary and benefits. Hiring packages include a competitive salary, health benefits, various pension plans, employee assistance programs, and individual retirement accounts.
• Diverse career opportunities. As the largest local government in the United States with more than 40 agencies, the City of New York offers a broad spectrum of opportunities — from education, housing development, and public health to sustainability, economic growth, technology, and emergency management.
• Career Satisfaction. As a City employee, you will have the chance to shape the future of New York City and improve the quality of life for your family, neighbors, and fellow New Yorkers.
• Equal Opportunity and Inclusion. The City of New York is an equal opportunity employer that prohibits discriminatory action against City employees and applicants for employment based on their actual or perceived race, color, national origin, ethnicity alienage, citizenship status, gender, religion, creed and all other protected categories.
