Job Description

RAMPQuest (a part of the Knowledge Business Services Family of Businesses) is seeking a detail-oriented and execution-driven HubSpot Specialist to own the day-to-day operations of our HubSpot platform. The hands-on builder inside the platform is responsible for executing workflows, supporting campaigns, maintaining data structure, and keeping day-to-day operations running smoothly. The HubSpot Specialist ensures the system is actively producing results across marketing, sales, and customer success teams.

The ideal candidate is a hands-on builder who thrives inside the HubSpot platform — ensuring our CRM systems run efficiently, data remains clean, and automation drives measurable results.

Responsibilities

• Build and manage HubSpot workflows, automation, and lead routing for RAMPQuest
• Maintain data integrity across HubSpot through regular audits, deduplication, and cleanup efforts
• Standardize property usage, naming conventions, and data entry processes
• Monitor and improve data quality to support accurate reporting and segmentation
• Execute day-to-day platform updates and troubleshoot issues
• Partner closely with Brand Marketing Manager and Marketing Specialist to support marketing initiatives and campaign execution
• Configure custom properties, objects, pipelines, and system settings within HubSpot
• Support integration management and ensure data flows correctly between systems
• Document processes and maintain internal best practices for HubSpot usage
• Ensure campaigns are set up correctly for tracking, attribution, and reporting
• Support reporting readiness by ensuring clean and structured data inputs
• Identify gaps in current processes and recommend scalable solutions
• Stay current on HubSpot updates, features, and AI capabilities
• Support the implementation of AI-driven automation and personalization strategies

Qualifications

Required

• 1-3+ years of HubSpot or CRM/marketing automation experience
• Experience building workflows, lists, and campaign assets
• Strong attention to detail and organization
• Ability to execute quickly while maintaining accuracy
• Strong communication and collaboration skills

Preferred

• HubSpot certifications (Marketing, Sales, Service, or Operations Hub)
• Familiarity with reporting and dashboard setup
• Exposure to AI-driven workflows or automation tools

Knowledge Services strives to offer a modern, professional environment that provides Team Members an inviting, comfortable, and collaborative place to work to maximize success.

At Knowledge Services, we prioritize creating an environment that supports our Team Members’ success and personal well-being with a robust benefits package, some of which include:

• Medical coverage, including employer match program for Health Savings Accounts (HSAs)
• Generous 401k retirement plan with employer match
• Dependent Care Flexible Spending Account (DCFSA)
• Employee Assistance Program (EAP) with unlimited usage and visits and wellness program
• Dental and Vision insurance
• Company-sponsored life insurance, with options for additional coverage
• Short- and Long-Term Disability (STD and LTD) benefits
• Pet insurance
• Maternity, Paternity, and Military benefits
• Baby on Board program
• Paid Time Off package
• Company Anniversary Bonus program
• Professional Development opportunities, including Young Professional Series, Manager Focus series, Cyber Security panels and briefs, and more
• A+ rated HQ office full of amenities including fitness center, rec room, coffee bars, bike room, café, auditorium, private Mother’s room, and more

Knowledge Services, established in 1994 and headquartered in Indianapolis, IN, is a certified woman-owned (WBE) professional services organization with over 1500 employees located in offices throughout North America. Founded by Julie Bielawski, CEO of Guidesoft, Inc., dba Knowledge Services is an industry leader in Managed Service Programs (MSP), Vendor Management System (VMS), Employer of Record / Payroll Services, Workforce Management, Survey Management, and MSP for Vocational Rehabilitation Services. We provide outstanding services to major organizations in various industries, including IT, Healthcare, Federal, State, and local Governments, Public Utilities, Telecom, and more.

As such, Knowledge Services is committed to providing opportunities for growth – in our company, in each Team Member and in our relationships. We believe titles do not define a person but provide a framework to each person’s endless potential. Our focus on improving our team, product and processes drive us every day. We are guided by our four Pillars that set the foundation of who we are and how we conduct business: Knowledge, Integrity, Innovation, and Service.

Knowledge Services is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Veterans, military families, and people with disabilities are encouraged to apply.

Applicants with disabilities may contact Human Resources via telephone, e-mail, and other means to request and arrange for accommodations. Please contact the Human Resources Team at HR@knowledgeservices.com or 317-806-0014.

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