Job Description

Company Profile

An engineering and manufacturing company that designs and innovates machinery for the foam and mattress industry. We distinguish ourselves through innovation-driven excellence, practical problem solving, and a commitment to continually improving what is possible. We seek energetic people who embrace new challenges, support their teammates, and take pride in accurate, dependable work.

Position Purpose

The HubSpot CRM Coordinator provides hands-on administrative support for the company's HubSpot environment. This role keeps CRM records, tasks, notifications, dashboards, and routine workflows organized so sales, service, and leadership teams can stay focused on customer-facing and higher-value work. The position emphasizes data accuracy, timely follow-through, system cleanliness, and consistent use of established processes.

Key Accountabilities

• Enter, update, and maintain company, contact, deal, ticket, and activity records in HubSpot.
• Review CRM data for incomplete, duplicated, outdated, or inconsistent information and complete approved cleanup activities.
• Maintain task queues, ownership assignments, due dates, and routine follow-up records; surface overdue or unclear items to the appropriate team member.
• Help organize and filter HubSpot notifications so users receive relevant alerts without unnecessary noise.
• Create and maintain dashboards, reports, saved views, lists, and basic filters based on defined business needs.
• Support consistent pipeline and lifecycle-stage hygiene by monitoring required fields, record status, and process adherence.
• Assist with imports, exports, bulk updates, and record association work using documented procedures and appropriate review controls.
• Document recurring CRM procedures, field definitions, naming conventions, and cleanup standards. Use for training
• Provide basic user support and coaching for routine HubSpot questions, escalating configuration or integration issues when needed.
• Identify repetitive administrative work and recommend practical improvements that increase accuracy, consistency, or user focus.
• Handle customer and company information carefully and follow company access, confidentiality, and data-quality expectations.

Desired Characteristics & Skills

• Highly organized, detail-oriented, and dependable with repetitive or high-volume administrative work.
• Comfortable working independently within clear priorities, procedures, and deadlines.
• Strong follow-through and sound judgment when records are incomplete or conflicting.
• Clear communicator who can coordinate with sales, service, operations, and leadership users.
• Process-minded and motivated by clean data, orderly systems, and continuous improvement.
• Able to protect confidential information and use appropriate discretion.

Experience & Education Requirements

• Practical experience using HubSpot CRM in a data-entry, sales support, customer service, marketing operations, or CRM administration capacity.
• Demonstrated experience maintaining CRM records, tasks, lists, filters, reports, and dashboards.
• Proficiency with Microsoft 365 applications, especially Excel, Outlook, and Teams.
• Ability to work accurately with imports, exports, spreadsheets, and structured data.
• High school diploma or equivalent required; associate degree or relevant HubSpot training/certification preferred.
• Experience supporting a manufacturing, B2B, or technical sales environment is helpful but not required.

Working Conditions:

• Schedule: 6 am - 3 pm PST
• Onsite for the first 90 days