Trusted Shops creates digital trust between people and businesses – with one clear goal: becoming the #1 Community of Trust.
With around 800 employees, we support more than 25,000 online shops and over 40 million consumer memberships. Our unique combination of Trustmark, verified customer reviews and Buyer Protection helps millions of consumers shop online with confidence every single day.
To strengthen our Platform Operations Unit in the area of CRM & Automation, we are looking for a
HubSpot CRM Administrator (m/f/d)
(Hybrid in Cologne or remote in Germany / Full-time / Permanent Contract)
Your responsibilities
Responsible for the administration, configuration, and continuous development of our HubSpot CRM, including marketing automation, workflows, analytics, and cross-system processes
Ensuring reliable data synchronisation between HubSpot and connected systems (e.g., Salesforce) through monitoring, troubleshooting, and proactive improvements
Collaborating with developers, system owners, and business stakeholders to design scalable solutions for marketing and system automation
Analysing data models and maintaining high data-quality standards across systems by identifying inconsistencies and implementing optimisation measures
Documenting processes, workflows, and system behaviour to support knowledge sharing within the Platform Operations team
Your Profile
Degree in Information Systems, Computer Science, Marketing Technology or equivalent professional experience
Several years of hands-on experience in HubSpot CRM administration
Solid understanding of data models, automation architecture and integration workflows
Nice to have: Experience with Git-based workflows and creating custom JavaScript solutions in HubSpot, including enhancing internal integrations with targeted custom code
Structured, solution-oriented working style, collaborative and communicative hands-on personality with the ability to translate business needs into technical solutions
Business fluent English skills - German is a plus
What We Offer
Hybrid work: Flexible remote work combined with team time in the Cologne office
Workation: Temporarily work from within the EU, Iceland, Liechtenstein or Norway
Permanent contract with Europe’s trusted brand
One “Self Education Day” per month
27 vacation days + 3.5 additional days off (Christmas, New Year’s Eve, Carnival)
Buddy programme & structured onboarding
Individual training and development opportunities
Regular team, unit and company events
Health Pass (free online and offline sports, fitness, and health courses)
BUILD A COMMUNITY OF TRUST WITH US – #cometotrust
Not sure if you meet every single requirement? Apply anyway!
At Trusted Shops, we care about you as a person – regardless of gender, nationality, ethnic and social background, religion/belief, disability, age, or sexual orientation and identity. Trusted Shops stands for diversity and against discrimination.
The European trust brand.
It‘s all about trust
We dream of a digital world we can trust. That’s why Trusted Shops has been working hard since its founding in 1999: to ensure that we can all make the best possible decisions in an increasingly digital world. We started with our Trustmark including Buyer Protection for more orientation and real security when shopping online. Today, our feedback system brings real transparency to all digital sectors, far beyond just e-commerce, and we offer online shops legal services, ranging from protections against Abmahnungen (German legal warnings) to data privacy solutions.
One team of experts, all liberties of work
The most important value in our company is trust. Of course, this also means that we trust each other and treat each other kindly. We, as a team of over 700 colleagues, strive for a common result: to make our customers, partners, and colleagues happy. To achieve this, we work together with passion and dedication – and a lot of joy. We aim to be successful together, pursue our goals with a results-oriented approach, and foster a company culture where we all feel comfortable and can grow. With our hybrid work culture we combine the best of both worlds: The individual flexibility of remote work and valuable face-to-face time with your colleagues on site.
Trusted Shops connects people, brands, and organizations. Get connected with us and use your skills to make the world a better place.
Are you interested in working for Trusted Shops?
https://careers.trustedshops.com/
Imprint: https://business.trustedshops.com/consent
