An HTM Technician maintains medical, clinical equipment and systems through effective implementation of the Mayo Clinic Medical Equipment Management Plan. Technician must demonstrate technical and mechanical skills and tasks associated with the planning, installation, maintenance, calibration, and repair of biomedical, laboratory, research, and interconnected patient care systems.
Technicians in this position must be highly customer focused with outstanding communication and interpersonal skills. They must have the ability to prioritize service calls appropriately, and to adhere to Mayo policy and procedure.
Service calls are communicated to the technician through HTM Leadership, HTM Support Specialists, or CMMS dashboard. Emergent calls directly from the customer may require a rapid response time. On-call and overtime may be required, as well as travel to other Mayo Clinic sites.
The technician must be committed to continuously improving their knowledge to develop a mastery of increasingly complex equipment and supporting Mayo’s mission.
Additionally, a Lead Technician must also meet the following expectations:
Bachelor’s degree in Biomedical Electronics/Healthcare Technology Management, Electronics, Mechatronics, or Engineering (mechanical/computer/electronics) and 4 years of related experience; or an Associate’s degree in Biomedical Electronics/Healthcare Technology Management, Electronics, Mechatronics, Engineering (mechanical/computer/electronics), or technical discipline and 6 years of related experience; or U.S. Military training in biomedical electronics, mechatronics, or engineering (mechanical/computer/electronics) and 6 years of related experience. Related experience includes role-relevant equipment repair with a demonstrated increase in responsibility and exposure to highest complexity equipment.
Laboratory or Research positions: Associate degree or higher in medical/clinical laboratory science, medical technology, or other related science fields and a minimum of 6 years supporting laboratory equipment with a minimum of 6 years in a service or field service type role.
Preferred Qualifications and Experience:
Authorization to work and remain in the United States, without necessity for Mayo Clinic sponsorships now, or in the future (for example, be a U.S. Citizen, national, or permanent resident, refugee, or asylee). Mayo Clinic does not participate in the F-1 STEM OPT extension program.
Why Mayo Clinic
Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.
Benefits Highlights
Mayo Clinic has expanded and changed in many ways, but our values remain true to the vision of our founders. Our primary value – The needs of the patient come first – guides our plans and decisions as we create the future of health care. Join us and you'll find a culture of teamwork, professionalism and mutual respect, and most importantly, a life-changing career.
Mayo Clinic was founded in Rochester, Minnesota by brothers Dr. William James Mayo and Dr. Charles Horace Mayo. More than 100 years later, their vision continues to evolve around a single guiding value: "The needs of the patient come first." Today we are the largest integrated, not for-profit medical group practice in the world.
We are recognized for high-quality patient care more than any other academic medical center in the nation. These endorsements are very gratifying, but also humbling. They remind us of the tradition that has been entrusted to each one of us, and the legacy of excellence that we uphold every day.
