Job Description

Helping Hands provides HOPE and CARE through personal, trauma-informed programs to individuals experiencing homelessness.

Our programs are Trauma-Informed, Data-Driven, and Person-Centered. We take the time to learn each individual's story and help connect them to the appropriate local resources and services to meet their unique needs. We do not duplicate available services; instead, we build strong collaborative partnerships with local programs and foster connections between participants and our community partners.

HR, Payroll & Benefits Specialist

Join the HOPE Crew!

Are you passionate about contributing to a positive employee experience and interested in being a trusted resource for our HOPE Crew? Helping Hands Reentry Outreach Centers is looking for a detail-oriented, service-minded HR, Payroll & Benefits Specialist to join our team.

This new position will support employees throughout their employment journey while helping keep HR operations running smoothly. Reporting to the Human Resources Manager and working closely with the Finance team, you'll provide approachable, friendly, and responsive support with benefits, timekeeping, payroll reporting, employee needs and more—all while contributing to a meaningful mission that makes a difference in the lives of people experiencing homelessness.

What You'll Do

HR Operations & Employee Support

• Maintain employee records, HRIS data, and employment documentation.
• Support recruiting, onboarding, offboarding, and employee training.
• Process routine HR documentation, respond to employee questions, and assist with reporting, audits, and compliance tracking.
• Help create, document, and improve HR systems and processes that make our work more efficient, consistent, and employee-friendly.

Benefits Administration

• Administer benefits enrollments, changes, terminations, and assist with open enrollment.
• Respond to benefits questions and assist with reconciling benefits and timekeeping records.
• Maintain benefits documentation and support leave administration and compliance reporting.

Timekeeping & Payroll Support

• Maintain timekeeping records, identify discrepancies, and coordinate corrections with employees and supervisors.
• Prepare payroll reports and supporting documentation; coordinate with HR and Finance to ensure accurate payroll information and benefit deductions.
• Identify recurring errors and recommend improvements to timekeeping processes.

What You’ll Bring

• Strong communication and people skills; able to serve our stakeholders through a person-centered and trauma-informed lens.
• Two years of experience in HR, benefits administration, or timekeeping/payroll support, preferably in a nonprofit or social services environment.
• Intermediate skills with Microsoft Office Suite, HRIS and timekeeping systems.
• Strong organizational and problem-solving skills with exceptional attention to detail.
• Ability to manage competing priorities, adapt to changing priorities, exercise discretion with confidential information, and work collaboratively.
• Associate degree preferred; equivalent combination of relevant education and experience will be considered.

Preferred Qualifications

• Direct or Lived Experience with homelessness, addiction, and/or low-income populations.
• Understanding of the issues surrounding homelessness, chemical dependency, domestic violence, and sexual assault

Position Details

· Full-time, 40 hours per week.

· Primarily onsite in Portland, Oregon.

· Travel to our Hillsboro location will be expected beginning spring 2027.

· $24.00–$25.00 DOE.

· Medical/Dental/Vision/401k/PTO/Holidays.

Why Helping Hands?

Helping Hands provides HOPE and CARE through personal, trauma-informed programs to individuals experiencing homelessness. Our programs are trauma-informed, data-driven, and person-centered.

Interested in joining the HOPE Crew? Apply today!

Helping Hands Reentry Outreach Centers is proud to be an Equal Opportunity Employer.