Job Description

We are looking for a highly analytical and detail-oriented HRIS Analyst to support the global People Systems function. The role is responsible for managing the day-to-day operations, maintenance, reporting, and optimization of HR systems, with a strong focus on data integrity, process efficiency, and stakeholder support. This position plays a key role in ensuring the firms HRIS ecosystem is reliable, secure, and aligned with business and compliance requirements.

Key Responsibilities:

• Maintain and support HR systems (e.g., SAP, SuccessFactors, or equivalent), including configuration, data management, and troubleshooting.
• Generate and design custom reports, dashboards, and metrics for HR and business leaders.
• Conduct regular audits to ensure data accuracy and system compliance with internal policies and external regulations.
• Collaborate with HR, IT, and business process owners to enhance system functionality and address user requirements.
• Manage and monitor role-based security, permissions, and user access protocols.
• Document and update system processes, workflows, configuration changes, and user guides.
• Provide tiered end-user support and training on HRIS tools and processes.
• Assist in planning and execution of system upgrades, testing, and integrations.
• Lead or contribute to HRIS-related projects and initiatives across the organization.
• Maintain proactive communication with internal stakeholders to ensure timely updates and issue resolution.
• Ensure all sensitive HR data is handled with the highest level of confidentiality and security.

Qualifications:

• Bachelors degree in Human Resources, Information Management, Business Administration, or a related field.
• Prior experience supporting or administering HR systems (SuccessFactors, SAP, Workday, Oracle, or similar platforms).
• Strong analytical skills and high proficiency in Microsoft Excel (e.g., VLOOKUP, pivot tables, formulas, charts).
• Experience in data mining, reporting, and systems troubleshooting.
• Strong organizational and prioritization skills with the ability to manage multiple deliverables.
• Effective communicator with a customer service mindset and a collaborative work style.
• Ability to work independently and as part of a global team.
• Strong understanding of data privacy and confidentiality in an HR systems environment.

Preferred Skills & Attributes:

• Experience in a professional services or global support center environment is a plus.
• Familiarity with user permissions, audit controls, and HR data compliance frameworks.
• Certifications or training in HRIS systems (e.g., SAP SuccessFactors) are a plus.
• Flexibility to adjust working hours to accommodate global collaboration needs.