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We are an IT Solutions Integrator/Consulting Firm helping our clients hire the right professional for an exciting long-term project. Here are a few details.

Requirements

As a Consultant, you will be responsible for independently delivering high-quality work products within defined timelines. You will collaborate closely with onsite and offshore teams to understand functional requirements and, as needed, mentor or guide junior team members. The role requires strong functional expertise in UKG PRO Workforce Management (WFM), along with hands-on experience in application support, integrations, and system enhancements.

Key Responsibilities

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  Deliver functional and application support services for UKG PRO Workforce Management (WFM) solutions.

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  Provide corrective maintenance, bug fixing, and ongoing support across Time & Attendance, Scheduling, Accruals, and Analytics modules.

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  Coordinate and support end-to-end application upgrades, including testing and deployment activities.

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  Manage workforce devices such as clocks, web-based solutions, and handheld devices.

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  Design, support, and enhance reports using SSRS and other SQL-based reporting tools.

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  Work with Set Up Data Manager, Data Hub, Tiles, and Data Views for workforce data management.

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  Support integrations between UKG PRO WFM and other systems, including Dell Boomi–based integrations.

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  Collaborate with cross-functional teams and stakeholders to analyze requirements and deliver effective solutions.

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  Use ITSM tools (e.g., ServiceNow) to manage incidents, service requests, and change management activities.

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  Adapt to dynamic environments, manage ambiguity, and work effectively under pressure.

Required Skills & Experience

UKG PRO WFM Experience

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  6–9 years
  of application support experience in UKG PRO WFM / Workforce Dimensions, including:

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    Time & Attendance:

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      Pay policy building blocks

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      Employee Self-Service (ESS)

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      Access & Security

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      Navigators, Hyperfinds, Genies

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      Event Manager and Transaction Assistant

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      Business Structures

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    Accruals:

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      Accrual profiles, policies, grants, and limits

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    Scheduling & Advanced Scheduling:

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      Schedule planners

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      Labor and volume forecasting

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    Analytics and Reporting

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    Activities:

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      Work Orders

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      Productivity Tracking

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      Activity Forms

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    Data Hub, Tiles, and Data Views

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  Strong hands-on experience in:

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    Timesheet data corrections

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    Pay calculations

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    Wage adjustments

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    Person and functional access management

Integrations & Tools

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  Experience with UKG PRO WFM integrations using
  Dell Boomi

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  Dell Boomi certification is required

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  Preferably worked on Workforce Dimensions integrations using Dell Boomi

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  Experience using ITSM tools such as
  ServiceNow

Additional Experience

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  3–6 years
  of experience as a functional consultant with any other Time & Attendance management system will be considered

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  ITIL V3 Foundation certification is preferred

Soft Skills

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  Strong analytical and problem-solving skills

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  Excellent written and verbal communication abilities

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  Ability to work collaboratively across teams and organizational levels

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  Comfortable working in fast-paced, high-pressure environments

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  Proficiency in MS Office tools, including Word, PowerPoint, and Visio

Benefits