Meratus Group

HRBP SUPPORT AND SERVICE OFFICER

Meratus Group  •  Surabaya, ID (Onsite)  •  3 hours ago
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Job Description

Meratus Group is a leading integrated maritime and logistics operator in Indonesia, pioneering innovative solutions that drive efficiency and sustainability in the industry. With a rich history dating back to 1957, Meratus has evolved into a powerhouse, operating over 45 shipping routes, a fleet of 100 vessels, and a network of container terminals and logistics centers.

At Meratus, we are committed to digitalization, innovation, and transformation, ensuring seamless logistics and maritime services across Indonesia and Southeast Asia. Our customer-centric approach and agile operations empower businesses to navigate complex supply chain challenges with confidence.

We take pride in fostering a dynamic and inclusive workplace, where talented professionals can thrive and contribute to shaping the future of maritime logistics. Join us and be part of a team that is redefining industry standards while making a meaningful impact on global trade and sustainability.



Key Responsibilities

  • Support HRBP in delivering day-to-day HR administration and employee services.
  • Serve as the main point of contact for employee inquiries and HR-related requests, ensuring timely follow-up and resolution.
  • Maintain and update employee records in HRIS, ensuring data accuracy and completeness.
  • Manage employee documentation, including employment contracts, addendums, promotion, transfer, and placement letters.
  • Support HR compliance activities, document monitoring, and audit requirements.
  • Validate and monitor attendance, leave, overtime, and other time management data.
  • Prepare HR reports, employee data summaries, and administrative tracking reports.
  • Coordinate employee business trips and relocation administration, including documentation, travel arrangements, and related logistics.

Requirements

  • Bachelor's degree in Human Resources, Psychology, Management, Business Administration, Law, or a related field.
  • 1–3 years of experience in HR Administration, HR Operations, HR Services, or HRBP Support.
  • Experience in employee data management and HR documentation administration.
  • Strong proficiency in Microsoft Excel or Google Sheets, including formulas, Pivot Tables, VLOOKUP/XLOOKUP, filtering, and data analysis.
  • Familiarity with HRIS and HR administrative processes.
  • Experience handling employee business travel and relocation administration is a plus.
  • Good communication and stakeholder management skills.
  • Able to work collaboratively with cross-functional teams and maintain confidentiality of employee data.
  • Basic English proficiency, particularly for reading and writing emails and simple business documents.
  • Detail-oriented, organized, service-oriented, and capable of managing multiple tasks effectively.
  • Will to be placed in Surabaya
Meratus Group

About Meratus Group

Founded in 1957, Meratus pioneered Indonesia's dedicated Container liner service in 1990. Now as a leading maritime and logistics integrator in Southeast Asia, Meratus operates over 45 routes and maintains a network of 40 agent locations. With a fleet of 100 vessels, 3 container terminals, and 20 Container Logistic Centers and Warehouses, Meratus plays a crucial role in developing Indonesia's supply chain and logistics ecosystem.

Meratus prioritizes employee well-being through benefits like medical consultations, sports clubs, lactation rooms, and insurance. Regular engagement surveys help enhance employee satisfaction and foster a positive, collaborative culture. The company’s value, "We Put People First," reflects its commitment to nurturing talent and supporting professional growth. This approach underscores the importance of employee welfare and drives both domestic and international economic growth.

Industry
Transportation & Logistics
Company Size
1,001-5,000 employees
Headquarters
Surabaya, ID
Year Founded
1957
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