Job Description

Job Title: HR Business Partner (HRBP) Associate Process Manage

Location: Onsite

Shift: Night Shift

Experience Required: Minimum 5–7 years in Human Resources, with at least 2 years in an HRBP or

HR Generalist role

The HR Business Partner (HRBP) Associate Process Manager provides operational and strategic HR support to business leaders and employees, ensuring effective implementation of HR programs and initiatives. This role acts as a trusted partner to operations, supporting employee relations, performance management, engagement, and HR compliance.

The HRBP Supervisor will work closely with leadership and cross-functional HR teams to drive a positive employee experience and support business objectives in a fast-paced operational environment.

Key Responsibilities

HR Business Partnership

• Partner with operations leaders and managers to provide HR guidance aligned with business goals.

• Support workforce planning, talent management, and organizational development initiatives.

• Act as a trusted advisor to managers on HR policies, procedures, and people-related matters.

Performance Management

• Support leaders in managing employee performance through coaching, performance improvement plans, and evaluations.

• Drive implementation of performance management frameworks and initiatives.

• Identify performance trends and recommend action plans to improve team productivity.

Employee Engagement

• Lead initiatives to enhance employee engagement, retention, and workplace culture.

• Partner with leaders to implement engagement programs and address employee feedback.

• Support change management initiatives and communication efforts.

HR Operations & Compliance

• Ensure compliance with labor laws, company policies, and HR procedures.

• Maintain accurate documentation related to employee relations cases and HR processes.

• Collaborate with HR teams such as Recruitment, Learning & Development, and Compensation & Benefits.

Data & Reporting

• Analyze HR metrics such as attrition, absenteeism, and employee engagement.

• Provide insights and recommendations to operations leaders to address workforce challenges.

Qualifications

• Bachelor’s degree in Human Resources, Psychology, Business Administration, or related field.

• 5–7 years of HR experience, preferably in BPO, shared services, or multinational organizations

• At least 2 years of experience in HRBP, HR Generalist, or Employee Relations roles

• Strong knowledge of labor laws and HR best practices.

• Experience handling employee relations and disciplinary cases.

• Strong stakeholder management and communication skills.

• Ability to work in a fast-paced operational environment

• Willing to work onsite and on a night shift schedule.