Job Description

Powering the world’s payments ecosystem

ACI powers the payments ecosystem – globally, and you power ACI. You’ll innovate, collaborate, and grow – in an energetic technology culture with decades of proven success. ACIers – in all roles and levels – are truly your colleagues and many are your friends. Our size and reach allow you to see the global impact of your work. You are visible, your talents are valued, and you are empowered to shape the future of payments.

As a HRBP in Limerick on 12 month FTC, you will join a diverse, passionate team, dedicated to powering the world’s payments ecosystem!

This purpose of this HRBP is:

You will provide global strategic and operational HR partnership to business leaders across multiple regions, supporting the full employee lifecycle while driving organisational effectiveness, employee engagement, and business performance.

Operating within ACI's evolving HR delivery model, you will partner closely with leaders to deliver expert guidance across talent management, workforce planning, employee relations, organisational change, performance management, and employee experience initiatives. You will collaborate with in-country HR teams, and business stakeholders to deliver consistent, compliant, and people-focused solutions that support business objectives and employee success.

You will also serve as the primary HR contact for Ireland, leading local employee initiatives, regulatory compliance activities, employee wellbeing programs, and key site-based projects.

A typical day at ACI for a HRBP is:

• Partner with in-country HR teams, and business stakeholders to deliver consistent, people-focused solutions that support organizational performance and growth.
• Perform a wide variety of activities, such as providing support in areas including talent acquisition and Talent development, leadership development, employee communications, performance management.
• Partner with business leaders to provide strategic HR guidance across talent management, performance, workforce planning, employee relations, and organizational development.
• Lead and advise on employee relations matters, performance management, and compliance activities, ensuring alignment with local employment legislation and company policies.
• Drive employee engagement, wellbeing, and culture initiatives, including employee experience, learning, development, and leadership coaching programmes.
• Support organizational change, transformation initiatives, restructures, and workforce transitions through effective change management and stakeholder engagement.
• Lead HR projects and innovation initiatives, including AI-enabled HR solutions, process improvements, and enhancements to the employee and manager experience.
• Serve as the primary HR partner for Ireland, supporting employees throughout the full employee lifecycle, managing local benefits and compliance requirements, and overseeing key site-based initiatives.
• Understand and adhere to all corporate policies to include but not limited to the ACI Code of Business Conduct and Ethics.

Knowledge, Skills and Experience needed to succeed in this role:

• Bachelor's degree in business, human resources, or a related field, or equivalent professional experience.
• 5+ years of broad human resources experience, ideally within an international or technology-led environment.
• Strong knowledge of HR practices, employee relations, performance management, and relevant employment legislation in Ireland.
• Demonstrated ability to coach, influence, facilitate, present, communicate, analyse, and solve complex problems.
• Experience partnering with leaders across regions and working effectively within a matrixed HR delivery model.
• Proficiency across the Microsoft Office suite, including Excel.
• Professional HR certification and international HR experience are advantageous.

Preferred Knowledge, Skills and Experience needed for this role:

• Experience leading organizational change, transformation, and workforce transition initiatives.
• Knowledge of HR technology, AI-enabled solutions, and digital HR transformation.
• Experience designing and delivering employee engagement, wellbeing, or culture programs.

Core Capabilities:

We seek colleagues who embody our core capabilities — these shape our culture and enable us to make a meaningful impact together:

• Ensure Accountability: holding self and others accountable to meet commitments.
• Drives Results: consistently achieving results, even under tough circumstances.
• Customer Focus: building strong customer relationships and delivering customer-centric solutions.
• Cultivate Innovation: creating new and better ways for the organization to be successful.
• Collaborates: building partnerships and working collaboratively with others.
• Courage: stepping up to address difficult issues, saying what needs to be said.

Applicants must be currently authorized to work in Ireland on a full-time basis. This position does not offer sponsorship for employment visa status or work permit now or in the future.

In return for your expertise, we offer opportunities for growth, career development, and a competitive compensation and benefits package—all within an innovative and collaborative work environment.

Are you ready to help us transform the payments ecosystem? To learn more about ACI Worldwide, visit our web site at www.aciworldwide.com (Job Requisition: 20062)

ACI Worldwide is an AA/EEO employer in the United States, which includes providing equal opportunity for protected veterans and individuals with disabilities, and an EEO employer globally.

Important Notice About Recruitment Scams

Job seekers should be aware of ongoing recruitment scams where individuals or organizations impersonate legitimate companies to offer fake job opportunities. These scams often involve requests for personal information, payments, or interviews through unofficial channels. Please be cautious and verify any communications claiming to be from our company (www.aciworldwide.com / @aciworldwide.com). The ACI Worldwide recruitment team will always follow official channels and will never request payment.

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