Transcom

HRA - Recruiter - Manila, Philippines

Transcom  •  Pasig City, PH (Onsite)  •  2 days ago
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Job Description

General Information

Location

Pasig- Tiendesitas

Job ID

13873

Job Category

Human Resources

Language Requirement

English

Description & requirements

Description

Transcom is looking for talented individuals like you to join our awesome team! Be the next Recruiter for our Transcom Pasig site.

Join our Transcom Family as a Recruiter!

  • His/her main duties include providing support to the Recruitment department scheduling and organizing interviews with potential candidates.
  • Recruitment Specialist must explain requirements and duties to candidates, as well as assist the recruitment specialist in screening candidates and maintain a good relationship with employees, employers, and candidates.
  • A Recruitment Specialist performs data entry to input and update applicant information in the candidate database.
  • They uphold confidentiality when handling applicant information.
  • Ensure that all the necessary paperwork is filed and that applicant forms are completed and processed
  • To ensure that all candidates receive a friendly and consistent service.
  • Conduct screening of candidates on phone and video
  • Conducts in-depth interviews, Assess applicants’ relevant knowledge, skills, soft skills, experience and aptitudes
  • Preparing contracts and communicating all onboarding documents to new employees
  • Ensure job requirements and expectations are clearly communicated to candidates and that they are assessed against desired criteria for the role
  • Process Background and Criminal Record Checks
  • Maintains and tracks requirements of newly on-boarded employees
  • Own the negotiation process with final stage candidates, from offer to acceptance
  • Act as a point of contact and build influential candidate relationships during the selection process
  • Participate in monthly calibration sessions
  • Maintain a high level of professionalism and confidentiality at all times
  • Adhere to assigned performance metrics
  • Coordinates with different hiring leaders for manpower requisitions
  • Work on different recruitment tools to guarantee quality of hires and efficiency in hiring Build trusting relationships with potential hires
  • Participates in calibration meetings and communicates the needs/demands of hiring accounts
  • Performs other related tasks from time to time
  • Assist in contacting applicants to inform them of employment possibilities, consideration and selection.
  • Attend job fairs and recruitment events
  • Prepares daily and weekly reports based on function and need
  • Other duties as assigned

What we are looking for:To be successful in this role you must…Above average communication skills in written and oral EnglishSolid ability to conduct different types of interviews (structured, competency-based, stress etc)Preferably with at least 1 year of related work experienceHands on experience with various selection processes (phone interviewing, reference check etc)Proven work experience as a Recruiter (either an in-house recruiter or a staffing agency recruiter)Ability to multi-taskGood interpersonal and organizational skillsAmenable to work on shifting scheduleAchieve goals and targetsConsistently demonstrate behaviors emulating Transcom valuesConsistently adhere to company policies and code of conductFamiliarity with HR databases, Applicant Tracking Systems (ATS) andCandidate Management Systems (CMS)Ability to work in teams, as well as work on their own with minimal supervisionStrong decision-making skillsPromote company’s reputation as “best place to work”Preferred experience with high-volume hiringPreferred experience in the Call Center BPO industry

What's in it for YOU!

Driven by our "Malasakit" culture, we make certain that our team members are well-cared for. Hence we are proving these employee benefits, which you'll be able to utilize once you join our team!

  • Day 1 HMO
  • Meal & Transportation Allowance
  • Rice Subsidy
  • Clothing Allowance
  • 24/7 Teleconsult
  • Free Psychologist Consultation
  • In-house & Online Pharmacy
  • Scholarship Program
  • Retirement Fund
  • Free Meal & Medicine (through Transcom’s Tap Card Rewards)
  • Loyalty Incentives
  • Accidental & Life Insurance
  • Free Shuttle Service

What Life at Transcom is like!

At Transcom, we’re relentlessly committed to our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today, and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That’s just how we are at Transcom. Here we care, and root for each other. You’re included, just as you are, from day one. And with the right mindset, there’s no end to how far we can go together.

We are highly driven by our "Malasakit" culture. Transcom, in its very core, is all about an inclusive team that is focused on people. It all comes down to setting the bar for dignity, equality, and respect. It means that each one takes part in proactively shaping, cultivating, and building the company we want to work and live in. This is why genuine concern is so vital to us.

Transcom

About Transcom

Transcom provides digitally enhanced customer experience (CX) services to some of the world's most ambitious brands. More than 300 clients globally, including disruptive e-commerce players, category redefining fintechs, and technology legends rely on us for on-, off-, and nearshoring services.

Transcom’s over 33,000 employees work in 90 contact centers and work-at-home networks across 28 countries, creating brilliant experiences in customer care, sales, content moderation, and backoffice services. We help our clients drive their brands forward, customer satisfaction up, and operating costs down.

Industry
Consulting & Advisory
Company Size
10,000+ employees
Headquarters
Stockholm, SE
Year Founded
1995
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