Job Description

TransMedics is seeking a Workday Technical Lead (Contract) for the implementation, optimization, and support of Workday across core HR functions including Payroll, Core HR, Time Tracking, and Benefits. This is a technical, hands-on individual contributor role focused on business systems analysis (BSA), process definition, and software testing. This role requires deep Workday expertise, strong analytical skills, and a proactive approach to problem-solving. The ideal candidate will have experience working in regulated environments, preferably within the medical device industry, and will be comfortable collaborating across HR, IT, Compliance, and business operations to ensure Workday is configured and functioning to deliver scalable solutions that enhance employee experience, ensure regulatory compliance, and support global growth.

RESPONSIBILITIES

Workday System Leadership

• Serve as the subject matter expert for multiple Workday modules including Core HCM, Compensation, Talent Management, Benefits, Payroll, Absence, and Time Tracking.
• Provide technical expertise and leadership in Workday configuration, customization, and optimization, leveraging deep knowledge of Workday’s tools and capabilities.
• Lead configuration, testing, and deployment of Workday enhancements and new functionality.
• Oversee integrations with payroll, benefits, learning, and other third-party systems. Troubleshoot issues, understanding of the different solutions (ex. core connector vs. custom studio integrations, etc.)
• Configure Workday to meet specific organizational requirements, including user access, security settings, system notifications, and business processes.
• Develop and execute test plans to ensure the Workday system functions correctly and meets business needs.
• Investigate, triage, and troubleshoot escalated issues and system outages. Perform root-cause analysis and exercise appropriate problem management strategies and prioritization while providing expert level support, based on severity and impact.

Business Analysis & Process Optimization

• Collaborate with HR and business leaders to understand strategic goals and translate them into system solutions.
• Lead requirements gathering, process mapping, and documentation for HR workflows.
• Translate requirements into functional specifications and system configurations.
• Identify opportunities for automation and workflow optimization.
• Analyze and improve HR processes to increase efficiency, accuracy, and compliance.

Compliance & Data Governance

• Ensure Workday configurations and data management practices align with FDA, SOX, GDPR, and other regulatory requirements.
• Conduct regular audits and partner with internal audit teams to maintain data integrity and security.
• Support ad hoc reporting needs and scheduled report distribution.

Project Management & Stakeholder Engagement

• Lead Workday-related projects including module implementations, upgrades, and cross-functional initiatives.
• Support operational teams in adopting new Workday features and processes.
• Manage vendors during incidents, enhancements, or maintenance of the application.
• Collaborate with cross-functional teams including HR, IT, Finance, and external vendors.
• Ensure best practices are followed, and timelines and budgets are adhered to.

MANAGEMENT RESPONSIBILITIES

• No direct reports (This position will not have management responsibilities).

PHYSICAL ATTRIBUTES

• None (Standard office environment).

MINIMUM QUALIFICATIONS

• Bachelor’s degree in Information Systems, Human Resources, Business, or related field
• Strong understanding of HR operations, compliance requirements, and data governance.
• Proven ability to define business processes and translate them into system requirements.
• Experience with software testing, validation, and requirements documentation.
• Ability to work independently and drive initiatives as an individual contributor.
• Proven ability to manage complex projects and influence stakeholders across functions.
• Ability to translate technical concepts into business language.
• Excellent communication, documentation, and problem-solving skills.

PREFERRED QUALIFICATIONS

• 5–8+ years of experience with Workday HCM, Payroll, and Financials, including hands-on configuration and support. Familiarity with ADP a plus.
• Experience in the medical device, biotech, or pharmaceutical industry strongly preferred.
• Workday Pro Certification (Compensation, Talent, or Reporting modules)
• PMP or Agile certification
• HR certifications (e.g., SHRM-SCP, HRCI)
• Experience supporting Workday implementations or upgrades.
• Exposure to change management or process improvement initiatives.
• Familiarity with compliance and audit requirements in regulated environments.

TransMedics is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, marital status, age, disability or protected veteran status, or any other characteristic protected by law. We are committed to creating an inclusive environment for all employees.