What You'll Be Doing

The Human Resources (HR) Systems Manager leads the strategy, optimization and innovation of our HR technology ecosystem. In this role, you will drive the design, implementation, and continuous improvement of enterprise HR platforms that power our talent, payroll, and workforce operations. The ideal candidate combines deep technical expertise with a strong understanding of HR processes, ensuring our systems are secure, scalable, integrated, and aligned with business goals. If you are passionate about leveraging modern technologies to elevate the employee experience and strengthen organizational performance, we’d love to meet you.

Essential Functions:

• Consult across HR functions, translate business needs into technology solutions, and build a team culture rooted in continuous learning and proactive problem-solving
• Provide leadership and oversight for HR technology operations and strategy; supervise and coach HRIS team members with an emphasis on proactive professional development and continuous learning; plan, prioritize, and manage programs, projects, and workflows; ensure compliance with regulations, policies, and procedures
• Manage system integrations, upgrades, testing cycles, and issue resolution, coordinating with vendors and internal teams as needed
• Develop and maintain documentation, workflows, and standards to support consistent system usage and compliance with organizational policies
• Provide guidance and support to HR staff and end users to ensure effective adoption of HR systems and related technologies

NOTE: This is a 60% hybrid position and requires the ability to report on-site to the Wake County Downtown Office in Raleigh, North Carolina, within one hour, as business needs dictate.

About Our Team

Wake County Information Technology is in the heart of Raleigh’s booming downtown, a part of the Research Triangle area. If you’re a tech-guru, this is the place to be. Our team of smart, dedicated people is respected within our organization and recognized as leaders in the use of technology by the prestigious Center for Digital Government, regularly ranking in the top ten among counties with a population for 1 million or more. Our team members are our most valued asset and treated as such with competitive salaries and top-notch benefits. We believe a good work/life balance helps people make better decisions, be more creative, and enjoy coming to work. If you thrive in a highly collaborative, fast-paced, supportive environment, then you owe it to yourself to check us out.

The Basics (Required Education and Experience)

• Bachelors degree in Computer Science, Information Systems, Human Resources or a related field.
• Three years of experience as a systems analyst or administrator including at least two years of management experience.
• Equivalent education and experience are accepted

• Please include ALL prior work experience on your application and resume.

Beyond the Basics (Preferred Education and Experience)

• Proficiency with major Human Capital Management (HCM) cloud platforms
• Demonstrated leadership skills with the ability to guide cross functional teams, drive technology initiatives, and cultivate a collaborative, solution focused environment
• Experience with data management, including reporting, analytics, data integrity, and audit processes.
• Knowledge of system integration tools, application programming interfaces (APIs), middleware, and data exchange formats (for example: XML, JSON, SFTP).
• Strong understanding of project management methods, testing cycles, change management, and release management within HR systems
• Risk identification, mitigation strategies, and contingency planning

How Will We Know You're 'The One'?

• Communicates technical information clearly and accessibly for nontechnical stakeholders across teams
• Applies structured analytical thinking to identify system issues, assess process gaps, and recommend effective solutions
• Leads and organizes projects with strong prioritization skills, ensuring multiple initiatives move forward successfully
• Builds strong partnerships and collaborates effectively with cross-functional teams
• Adapts quickly to change and maintains a continuous improvement mindset in dynamic environments

About This Position

Location: WCOB Raleigh, NC 27602

Employment Type: Regular

Work Schedule: Monday-Friday 8:30-5:15 (Local Hybrid)

Hiring Range: $91,564 - $128,189

Market Range: $91,564 - $164,813

Please include ALL prior work experience on your application and resume.

Posting Closing Date: 7:00 pm on 8/23/2026

What Makes Wake Great

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