Job Description

HR support Officer | 10517 | Fixed Term Contract until 31 March 2027| 22.2 & 37 hours per week | £26,824 to £28,142 per annum/ pro-rata (Scale E) | County Hall, Norwich/ Hybrid working

We are recruiting for two HR Support Officers to join People Relations Team:

1 post full time 37 hours per week

1 post part time 22.2 hours per

County Hall, Norwich – The working arrangements for this post will be hybrid working with remote and office-based work.

We are looking to appoint a proactive HR Support Officer with excellent attention to detail and can-do attitude to join our support team.

We are the first point of contact for managers throughout NCC on all employee relation matters. We respond daily to a considerable range of important enquiries on people topics including contracts of employment, performance management, absence management, recruitment, employee benefits and leaving employment. In summary we provide first line advice, guidance, and support throughout the employee lifecycle.

In addition to the above, the successful post holder will also support the Norfolk Development Academy who are responsible for Core Skills, Digital Skills and Leadership and Management learning and development. The successful candidate will support with project administration for a wide range of activities and events on behalf of managers and consultants in the L&D team.

You will have good administration skills and be able to use your initiative, have strong customer service skills, flexibility in your approach to daily tasks and excellent interpersonal skills to support building relationships with people both inside and outside of Norfolk County Council. A good working knowledge of Microsoft Office applications (Word, Excel) is essential, as is experience of considering new ways of working, developing new systems and processes, and managing your own workload.

Key skills and knowledge:

• Excellent verbal and written skills.
• Able to adapt communication and negotiation style to suit varied situations and people
• High level of IT competence, in particular MS Office software, Excel and Word
• Well organised and able to work on own initiative.
• Able to work under pressure and prioritise workload.

For an informal discussion regarding this vacancy please contact Justyna Putnins on justyna.putnins@norfolk.gov.uk

When applying please specify in your cover letter the position you are interested in.

These are some benefits you can enjoy by working for Norfolk County Council:

• Competitive salary

• Generous holiday entitlement

• Health and Wellbeing services including fast-track physiotherapy and a free counselling service

• Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependent on your job role and business need.

• Financial benefits such as:

  • ‘Norfolk Rewards’ our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.

  • A Blue Light card for Fire Service and Social Care Workers

  • Relocation expenses (where applicable)

  • An advance of your expenses if you travel for work

  • Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions

  • Tax efficient ways of getting extra pension and new bikes

  • Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)

  • A payment if you refer someone you know to a hard to fill job

We want our people to be inspired and motivated to work well together, make the most of our workspaces, enjoy a healthy work-life balance, and deliver excellent services to Norfolk and its people. Flexibility is built into the way we work, with hybrid working a key feature for many roles. Our technology platform and equipment are first class, enabling you to connect and collaborate remotely. We ask that you have in place good Broadband connectivity.

Before you apply, we recommend reading the full and person specification to help you demonstrate how you meet the criteria. You can also find information on our Terms and Conditionshere.

Already a Norfolk County Council employee? See and apply for all internal and external vacancies via myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.

We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.

Redeployment closing date: 20 May 2026 23:59

All other applicants closing date: 31 May 2026 23:59