Job Description

Covista is America's largest healthcare educator, serving more than 97,000 students and supported by a community of 385,000 alumni across five accredited institutions. Through personalized, tech-enabled education powered by 10,000 faculty and colleagues, Covista expands access to healthcare careers and addresses the U.S. healthcare workforce shortage at scale. Covista is the parent company of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University.

Our colleagues come from a wide range of backgrounds, business, academia, healthcare, government and nonprofits, and are part of a culture where doing exceptional work and making a meaningful difference for students and society aren't separate goals—they're one and the same. This means creating an environment where colleagues can develop new skills, build careers that match their ambitions and see the tangible impact of their work on healthcare education and workforce development. Colleagues who deliver results and embrace new tools to work smarter are valued for their contributions. But what makes working at Covista distinctive is our impact. Our faculty and colleagues don't just support healthcare education—they shape it. This isn't abstract purpose work. It's solving real problems for real people in real communities while advancing careers.

We operate on a hybrid schedule with four in-office days per week (Monday–Thursday). This approach enhances creativity, innovation, communication, and relationship-building, fostering a dynamic and collaborative work environment.

For more information, visit covista.com and follow us on LinkedIn, Instagram and YouTube

Join our Employee Services team and play a key role in delivering a seamless, high-quality employee experience from day one. As an HR Support Coordinator, you will serve as a primary administrative and project support partner to our HR Centers of Excellence, helping drive efficient, compliant, and people-centered HR operations.

This role is ideal for someone who is highly organized, detail-oriented, and customer-focused, with a passion for supporting employees and improving HR processes.

What You’ll Do:

New Hire & Onboarding Support

• Support end-to-end HR processes, including offer letter generation, background check tracking, and new-hire documentation for domestic and international colleagues
• Coordinate onboarding logistics, track progress, and proactively troubleshoot issues to ensure a smooth new-hire experience
• Administer the I-9 verification process, ensuring compliance with all regulatory requirements

HR Operations & Data Management

• Process and support personnel changes (job changes, transfers, promotions, status updates), ensuring accuracy, compliance, and timely system updates
• Maintain job codes and job descriptions to ensure alignment and accuracy
• Partner with the HRIS team to maintain data integrity within the HCM system
• Support operational workflows related to internal job changes, data updates, and system processes

Employee Support & Service Center

• Serve as a key contributor within the askHR Service Center, responding to inquiries related to payroll, compensation, benefits, HR systems, and policies
• Provide timely support in line with established service level agreements
• Deliver a customer service–focused experience, resolving issues efficiently and effectively

Compliance, Records & Employee Relations Support

• Manage and support unemployment claims processing, including documentation, tracking, and coordination with internal teams and external agencies
• Track separation agreements and assist former employees with post-separation benefits questions
• Maintain employment records and support Employee Relations and Legal teams by producing personnel files as needed
• Handle sensitive information with confidentiality, professionalism, and sound judgment, escalating issues appropriately

Reporting, Projects & Collaboration

• Prepare and generate reports (including new-hire reports) for various stakeholders
• Collaborate with cross-functional HR teams to support projects and initiatives
• Contribute to ongoing process improvements and perform other duties as assigned
• Ensure compliance with all organizational policies, procedures, and standards

Why Join Us?

You’ll be part of a collaborative HR team that values partnership, continuous improvement, and delivering a best-in-class employee experience. This role offers the opportunity to build broad HR knowledge, contribute to meaningful projects, and make an immediate impact across the organization.

Qualifications

• Bachelor’s degree in Human Resources or a related field (required)
• Minimum of 1 year of experience in HR Shared Services, Talent Acquisition, Human Resources, or a related field (required)

Skills & Competencies

• Exceptional time management, organization, and attention to detail
• Proven ability to multi-task, work independently, and meet deadlines in a fast-paced environment
• Strong written and verbal communication skills with a customer-service mindset
• Proficiency in Microsoft Office (Excel, PowerPoint) and experience working in HR systems and databases
• Strong problem-solving skills and comfort working with HR data

Additional Information

In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $18.70 and $32.86. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.

Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation