Job Description

• Act as the primary HR contact for assigned business units
• Support managers in handling employee relations concerns and disciplinary cases
• Assist in implementing performance management processes (KPIs, evaluations, coaching)
• Partner with Talent Acquisition on manpower requirements and hiring coordination
• Monitor employee engagement and help drive retention initiatives
• Ensure compliance with labor laws, company policies, and HR procedures
• Provide guidance on HR policies, procedures, and best practices
• Assist in organizational development initiatives and team structure improvements
• Prepare HR reports and analyze basic HR metrics (attrition, attendance, performance trends)
• Support HR projects and initiatives as assigned

• Bachelor’s degree in Human Resources, Psychology, Business Administration, or related field
• 4–6 years of HR experience, with at least 1–2 years in an HRBP or supervisory role
• Experience in fintech, banking, lending, or financial services industry is preferred
• Strong knowledge of Philippine labor laws and employee relations
• Good stakeholder management and communication skills
• Strong problem-solving and decision-making abilities
• Ability to work in a fast-paced and dynamic environment

• Experience handling volume employees (e.g., sales, collections, operations)
• Exposure to HR analytics and reporting
• Relevant certifications (e.g., CHRP) are an advantage