Job Description

Lead People Operations as an HR Supervisor at Dhahran Mall

Join the team at Dhahran Mall as an HR Supervisor, supporting effective people operations in a busy retail and facilities environment. You will help guide the day-to-day HR function, support managers and employees, and promote a professional, inclusive workplace in line with company policies and applicable Saudi labour regulations.

Key Responsibilities for the HR Supervisor

• Coordinate daily HR operations, ensuring employee records and HR documentation are accurate, up to date and handled confidentially.
• Support recruitment activities, including coordinating interviews, preparing employment documentation and facilitating onboarding and induction.
• Advise managers and employees on HR policies, procedures, attendance, leave and general workplace matters.
• Monitor attendance, leave records and employee information, following up on discrepancies and escalating issues as appropriate.
• Support payroll and benefits administration by preparing and checking relevant employee data and coordinating with the appropriate teams.
• Assist with employee relations matters, documenting concerns and supporting fair, consistent resolution in line with company procedures.
• Coordinate performance management, training and development activities, and maintain related records.
• Support compliance with company policies, applicable Saudi labour regulations and relevant HR processes.
• Prepare HR reports and maintain organised personnel files and digital records.
• Supervise or guide HR team members as required, helping to prioritise workloads and maintain service standards.
• Work with mall operations and other departments to respond to workforce needs and promote a positive employee experience.

Essential Experience & Qualifications for the HR Supervisor

• Bachelor’s degree in Human Resources, Business Administration or a related field, or equivalent relevant experience.
• Previous experience in an HR role, including responsibility for coordinating or supervising HR activities.
• Working knowledge of HR practices, employee records, recruitment, onboarding and employee relations.
• Understanding of Saudi labour regulations and the importance of maintaining accurate, compliant HR documentation.
• Strong communication and interpersonal skills, with the ability to work effectively with employees and managers at different levels.
• Excellent organisational skills, attention to detail and the ability to manage competing priorities.
• Proficiency in Microsoft Office and confidence using HR systems or employee databases.
• Professional judgement and discretion when handling sensitive or confidential information.
• Fluency in Arabic and English is an advantage.

Desirable Skills and Competencies

• Experience in retail, shopping centre, hospitality or another customer-facing operational environment.
• Ability to interpret HR policies and explain processes clearly and consistently.
• Strong problem-solving skills and a calm, practical approach to workplace matters.
• Ability to build constructive working relationships across a diverse workforce.
• Commitment to fairness, inclusion and a respectful workplace culture.
• Flexibility to support operational requirements, including working within a mall environment.

What the HR Supervisor Role Offers

• The opportunity to support people operations in a dynamic mall environment.
• Scope to contribute to employee experience, HR processes and team development.
• Collaboration with colleagues across HR and mall operations.
• A professional workplace that values respectful communication and inclusive practices.

How to Apply for the HR Supervisor Position at Dhahran Mall

If you have a background in human resources and are ready to support a diverse workforce in a fast-paced operational setting, we welcome your application.