Central Human Resources (CHR) is seeking an enthusiastic individual to join our dynamic team, directly supporting the Muma College of Business HR Embedded Services team on-site. This is an excellent opportunity to gain valuable experience within the Human Resources industry, focusing on HR system workflow, onboarding, compliance and customer service. The desired applicant must be self-motivated, diligent with follow through, predictive and proactive while remaining professional and team oriented. The position will provide experience with the employee, faculty, staff and student life cycle within the Human Resources industry while making a meaningful impact in our University’s vision.
Essential duties include, but are not limited to:
• Availability to work on-site at Muma College of Business, 20 hours per week.
• Assist Muma HR Embedded Services team with daily workflow while maintaining confidentiality
• Demonstrate strong organization, predictive analysis, multi-tasking and time management skills
• Assist with faculty, staff, employee recruitment and onboarding process
• Develop and maintain positive relationships with stakeholders
• Demonstrate organization, planning, diligent follow through and time management skills
• Assist with Muma-HR, Muma-FI, and General Chat Inbox requests to facilitate smooth and timely processing. Assess, categorize, and assign appropriate team member to ensure resolution. Respond to routine questions using provided resources.
• Initiate Foreign Principal/Foreign Influence screenings related to employment actions and track to completion
• Review employment transactions utilizing Muma HR Database workflow as well as Oracle HCM; Research and assist with resolving identified discrepancies
Minimum: Undergraduate USF student.
Preferred: USF graduate student pursuing degree in Human Resource Management or related program
Technical Proficiency
• Familiarity with Microsoft Office Suite (Word, Excel, Access, Teams, Outlook, Co-Pilot)
• Experience with HR software or databases (preferred)
• Comfortable learning new digital tools
Communication Skills
• Clear and professional verbal and written communication
• Active listening and the ability to relay information accurately
• Comfort interacting with diverse groups of people
Organizational Skills
• Ability to manage multiple tasks and deadlines
• Strong attention to detail
• Efficient document and file management
Confidentiality and Discretion
• Understanding of the importance of handling sensitive information
• Adherence to privacy and data protection policies
Teamwork and Collaboration
• Willingness to support HR staff and other departments
• Ability to work well in a team-oriented environment
Customer Service Orientation
• Friendly and helpful demeanor
• Ability to assist employees or students with HR-related and payroll inquiries
Basic Knowledge of HR Principles (Preferred)
• Understanding of HR functions such as recruitment, onboarding, or employee relations
• Familiarity with labor laws or university policies (if applicable)
Working at USF
With approximately 16,000 employees, the University of South Florida is one of the largest employers in the Tampa Bay area. We are dedicated to cultivating a talented, engaged and driven workforce that strives to be bold. Employees excel in USF‘s rich academic environment, which fosters their development and advancement. In 2025, Forbes recognized USF as one of Florida’s best large employers, ranked No. 1 among the state’s 12 public universities. Our first-class benefits package includes medical, dental and life insurance plans, retirement plan options, employee and dependent tuition programs, generous leave, and hundreds of employee perks and discounts.
About USF
The University of South Florida is a top-ranked research university serving approximately 50,000 students from across the globe at campuses in Tampa, St. Petersburg, Sarasota-Manatee and USF Health. USF is recognized by U.S. News & World Report as a top 50 public university and the best value in Florida. U.S. News also ranks the USF Health Morsani College of Medicine as the No. 1 medical school in Florida and in the highest tier nationwide. USF is a member of the Association of American Universities (AAU), a group that includes only the top 3% of universities in the U.S. With an all-time high of $738 million in research funding in 2024 and as a top 20 public university for producing U.S. patents, USF uses innovation to transform lives and shape a better future. The university generates an annual economic impact of more than $6 billion. USF’s Division I athletics teams compete in the American Athletic Conference. Learn more at www.usf.edu
Compliance and Federal Notices
This position may be subject to a Level 1 or Level 2 criminal background check.
Applicants have rights under Federal Employment Laws
The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws.
Family and Medical Leave Act (FMLA)
Applicants for USF employment are entitled to request reasonable accommodation(s) in the application process. A request is to be made at least five (5) working days prior to the time the accommodation(s) is needed. Visit the Central Human Resources ADA Accommodations webpage for more information on requesting an accommodation during the application/interview process.
Equal Employment Opportunity
The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains affirmative action programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws. This job description does not constitute an employment contract.
