Job Description

🌟 Here, YOU LEAD the business – YOU IMPACT lives – YOU GROW yourself 🌟

Why do we exist:

UNIQLO is a leading brand of the Fast Retailing Group, one of the largest apparel retailers in the world. UNIQLO respects the individuality and lifestyle of all customers and takes pride in creating high quality, long-lasting, innovative clothing at an affordable price. While born in Japan, we now have more than 2,500 stores worldwide and are expanding fast across the UK and Europe – it’s never been a more exciting time to join us!

About the role:

Are you a passionate HR/Admin practitioner with hands-on employee relations experience looking to elevate your career further? We are currently looking for an experienced (Senior) HR Administrator to support our staff members and managers. You will be fully integrated into your assigned store, i.e. working fully from the store.

In this role, you will be the go-to person for HR and admin matters at store level – across general back-of-house tasks, recruitment, onboarding, training, payroll, employee relations, policy communication, and more. You will report to the Store and Area Managers, with a dotted line into HR Business Partner, working closely with the in-store management team and the wider HR community within UNIQLO Belgium.

· Starting Date: As soon as possible

· Full-time: 35 hours/5 days

· Flexibility: Full flexibility from Monday to Saturday required

What you will be responsible for:

· Ensure each stage of employee lifecycle (recruiting, onboarding, offboarding, contracts, variations, etc) is completed accurately in a timely manner.

· Handle employee data with strict confidence and keep employee records up to date on all systems, e.g. right to work documents, employment paperwork, attendance, etc, in compliance with GDPR.

· Monitor employee timesheets daily and manage payroll process with great attention to detail to ensure pay is 100% accurate.

· Manage recruitment process with Store Managers in direct communication with candidates – screening applicants, interviewing candidates, extending job offers and issuing contracts.

· Deliver smooth induction and training for new starters.

· Collaborate closely with Store Managers to ensure staffing is sufficient to meet daily operational needs by closely monitoring rota, holiday and attendance.

· Support store management on staff development and workforce planning.

· Actively contribute to building a positive and inclusive store culture.

· Be able to independently advise managers and employees on straightforward employee relation matters.

· Support data analysis to identify trends and drive improvements.

· Be the first point of contact for employee queries regarding payroll, contract, holiday and other HR-related questions.

· Answer queries from the Customer Service Team and directly from customers promptly.

· Update and maintain business-related information in the staff room and back office.

· Ensure the back office is clean and tidy at all times.

· Complete money/banking tasks on time.

· Manage both routine and ad-hoc back of house admin duties.

· Support customer service and shop floor tasks as required.

Skills, Experience and Attributes:

· Previous experience in an HR generalist/admin role within a retail environment.

· Good knowledge of HR policies and best practices with hand-on experience in managing Employee relations cases.

· Strong understanding of payroll processes.

· Passion for retail and sound understanding of how this sector operates.

· Highly organised with strong attention to detail and time management skills.

· Effective communicator with confidence to work across multiple levels and stores.

· Discreet, approachable, and trusted with confidential information.

· Can-do attitude and willingness to learn.

· Ability to work under pressure in a fast-paced environment.

· Fluent in English and Dutch

What we can offer you:

· Promotion and salary increase opportunities every 6 months.

· Highly competitive remuneration.

· Meal / Eco vouchers

· Structured skills assessment, feedback and personal training plan.

· Inclusive, collaborative team environment.

· Extras and rewards: Staff discount. Performance based bonus (2 x year), Paid voluntary work.

🚀 Your Future Starts Here

This isn’t just a job—it’s a career launchpad. Join us and see your leadership, your impact, and your career grow.

UNIQLO is an inclusive employer and we welcome applications from all profiles, regardless of age, race, gender,

sexual orientation, disabilities or background. We take data protection very seriously and understand the importance of protecting your privacy and Personal Information. For the recruitment process, you can find the applicable privacy policy on our site: https://www.fastretailing.com/eng/privacy/eurecruitment.html

Beware of Recruitment Scams

All official UNIQLO job postings will redirect you to our official careers page on Workday for application submission. The only exception is for roles advertised in Germany via the HeyJobs platform. UNIQLO takes recruitment security seriously and is committed to protecting the process from misuse. Stay alert and apply only through verified sources.