Job Description

About GKG

With a passion for excellence, Golden Key Group (GKG) helps clients solve their strategic, organizational, and operational challenges to better meet their mission demands. We have serviced more than 25 Federal departments and agencies and several large commercial companies since our inception in 2002.

Golden Key Group's talented professionals, combined with our strategic partners, bring a depth of commercial and government experience and expertise. We are relentless in delivering the highest levels of services to provide tangible value and create sustainable results for our clients.

Overview

The HR Specialist - Records Management applies basic skills in performing end to end functions of document review and management.

Responsibilities

• Establishes and maintains appropriate Employee Records in eOPF.
• Obtains prior Federal folders from other Federal agencies or Federal archives.
• Scans, uploads, indexes, and maintains all designated documents.
• Responds to client communications requesting information and/or documents.
• Reviews and verifies that incoming documents comply with Federal regulations and policy.
• Oversees maintenance of Official Personnel Folders.
• Creates and manages tickets in ticket management system used at the center.
• Other duties as assigned.

Qualifications

• Public Trust clearance upon hire.
• Minimum three (3) years’ Federal Records Management experience.
• Attention to detail.
• Good organizational skills. Demonstrated ability to meet multiple deadlines and manage heavy workload
• Good communication; written, oral, and interpersonal skills.
• Proficiency with Microsoft Office products and Adobe.
• Experience in ticket management and HR IT systems (ServiceNow, eOPF, NFC, etc.).
• Demonstrated ability to complete records management lifecycle, ensuring compliance, data integrity, and seamless accessibility from creation to disposition.
• Ability to organize, classify, index, retrieve, and maintain records accurately and efficiently.
• Ability to identify, review, and verify benefits-related forms for completeness, accuracy, and compliance with established eOPF filing requirements.
• Ability to identify discrepancies, missing documentation, or incorrectly filed records and coordinate corrective actions.
• Knowledge of records retention schedules, records classification, document lifecycle management, and records disposition practices.

Desired Qualifications

• Bachelor’s degree desired.
• HR administrative experience.
• Shared services experience.
• 3 years of operational service center experience.

Certifications

None Noted.