MyOperator

HR specialist: Payroll, PMS & HR operations

MyOperator  •  Remote  •  2 months ago
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Job Description


This is a remote position.


Job Description

MyOperator is looking for an HR Specialist-Manager to drive the Performance Management System and lead HR operations including payroll. This role is expected to augment in creating a workplace that supports business deliverables in a permanent remote setup. As an HR specialist, you are expected to understand the talent scape and work on creating talent strategies and also manage the overall process efficiency.

Key Responsibility Area

  • Understand MyOperator’s talent demographics and the overall talent asks of the firm

  • Drive PMS for MyOperator with an intent to create a culture of performance evaluation and fairness must have knowledge of OKR's and Balanced Score Card

  • Audit the monthly payroll before processing

  • Responsible for the Statutory compliance and filing of all challans

  • Audit the payroll & statutory compliances every quarter to check for process deviations or miss

  • Assist the Head HR in building talent strategies around people development

  • Work closely to implement policies and processes as part of the employee life cycle such as Finalization of BSCs, Reward & Recognition, Performance Improvement Plan etc.

  • Administer the people dashboard and employee surveys for deriving actionable for strengthening organizational culture.

  • Understanding of Statutory compliances like minimum wages, PF, ESI, Gratuity & TDS.

  • Administer the processing of payroll, statutory compliances, HR audit, onboarding and query management.

  • Manage HR processes on ERP tool

  • A self starter.

  • Ad hoc projects and initiatives


Requirements


  • 5-8 years of HR experience in an IT/ITes company.

  • Thorough understanding of HR processes

  • Proven track record of driving complete appraisal cycle

  • Must understand the philosophy of PMS and should be thorough with payroll management

  • A go getter who believes in driving results

  • Must be a positive and strong communicator.


Benefits


100% Remote Working
ESOPS
MyOperator

About MyOperator

MyOperator is a Business AI Operator, a category-defining platform that unifies WhatsApp, calls, and AI-powered chat & voice bots to deliver end-to-end customer communication automation.

As businesses move towards a messaging-first, always-on world, MyOperator enables teams to deliver 24/7, instant, and personalised service without tool fragmentation or engineering dependencies.

What we offer:

✅ Verified WhatsApp Business API and WhatsApp Marketing platform with automation and campaign tools

✅ Call management and contact center software with IVR, toll-free numbers, routing, tracking, and analytics

✅ Campaign management suite for Click-to-WhatsApp ads, IVR campaigns, voice blasts, and broadcasts

✅ GenAI chatbots & voicebots for multilingual, 24x7 automation

✅ Enterprise mobility solutions with virtual numbers & app-based dialer

Trusted by:

Amazon, Apollo Hospitals, Domino’s, Razorpay, TCS, PwC, EY, Tata 1mg — and 12,000+ businesses across industries for over 14 years.

Recognised for:

✅ Ease of use (Capterra)

✅ Customer experience excellence (UBS India BPO Conclave)

✅ High ratings on Google, G2, and Capterra

Contact us:

📞 +91 92129 92129

📧 hello@myoperator.com

🌐 www.myoperator.com

Industry
IT & Software
Company Size
201-500 employees
Headquarters
Noida, IN
Year Founded
2013
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