Transcom

HR Specialist

Transcom  •  Belgrade, RS (Hybrid)  •  2 days ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

General Information

Location

Belgrade

Job ID

13740

Job Category

Human Resources

Language Requirement

English

Description & requirements

Description

Our HR team is looking for a new, enthusiastic colleague with some previous experience in this field. If you are hard-working, hands-on, fast learner and eager for a new experience, we would like to meet you!

Join us as a HR Specialist!

Your main responsibilities would be:

  • Act as the first point of contact for daily employee inquiries regarding pay, schedules, leave and holiday balances.
  • Maintain, manage, and audit personnel files and employment documentation.
  • Process Social Security registrations and cancellations.
  • Handle employee settlements, and track attendance issues such as sick leave, absenteeism, and holiday requests.
  • Guarantee adherence to local labor laws, cluster regulations, and Collective Labor Agreements.
  • Process disciplinary actions alongside relevant departments and advise team leaders on managing employment relationships with their staff.
  • Maintain and update internal HR procedures, proactively proposing workflow enhancements to improve service quality.

What's in it for you?

  • Work contract (first contract is for 1 year).
  • Working hours are 09-17h, weekends are off.
  • Experience in a large multinational company and collaboration with colleagues across our global teams.
  • Private health insurance.
  • Hybrid model of work - with working only from the office during onboarding period.
  • Possibility of professional growth and learning.
  • Various events, parties, competitions, fruit days, etc.
  • Corporate benefits that include a variety of discounts.

What are we looking for?

  • A bachelor's degree in a relevant/similar field would be an advantage.
  • Previous experience in human resources is mandatory - at least 1 or 2 years.
  • Full proficiency in English language (C1 level).
  • Good knowledge of MS Office.
  • Ability to work from our office in Belgrade.
  • Highly adaptable and detail-oriented persona, ready to work with given deadlines.
  • Highly developed communication skills.

What is life at Transcom like?

At Transcom, we’re relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today, and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That’s just how we are at Transcom. Here we care, and root for each other. You’re included, just as you are, from day one. And with the right mindset, there’s no end to how far we can go together.

Transcom

About Transcom

Transcom provides digitally enhanced customer experience (CX) services to some of the world's most ambitious brands. More than 300 clients globally, including disruptive e-commerce players, category redefining fintechs, and technology legends rely on us for on-, off-, and nearshoring services.

Transcom’s over 33,000 employees work in 90 contact centers and work-at-home networks across 28 countries, creating brilliant experiences in customer care, sales, content moderation, and backoffice services. We help our clients drive their brands forward, customer satisfaction up, and operating costs down.

Industry
Consulting & Advisory
Company Size
10,000+ employees
Headquarters
Stockholm, SE
Year Founded
1995
Social Media