Job Description

Career Area:

Human Resources

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Role Definition
Supports the business by executing HR customer service and higher complexity administrative duties.

Responsibilities
• Contributes to operational excellence in HR by efficiently and accurately executing processes related to employment compliance, payroll, absence management, time tracking, benefits administration, and employee data management.
• Provides an excellent service experience when executing employee-facing processes.
• Develops expertise across HR operational process areas and supports the identification, assessment, and implementation of continuous improvement opportunities.
• Supports the maintenance of an HR Operations knowledge database and the gathering and reporting of HR operational metrics.

Degree Requirement
Degree or equivalent experience desired

Skill Descriptors

Business Process Improvement

• Support analysis of current processes and identify improvement opportunities
• Help reduce inefficiencies and streamline workflows
• Contribute ideas for process improvements and support implementation

Information Management

• Accurately capture and organize HR and business-related information
• Use systems/tools to store and retrieve data efficiently
• Follow established guidelines for documentation

Service Excellence

• Provide timely and high-quality support to internal and external stakeholders
• Respond to requests with a proactive and positive attitude
• Help resolve routine issues and track customer feedback

Attention to Detail

• Ensure accuracy in daily tasks and data handling
• Review work carefully and follow checking processes
• Learn from mistakes and continuously improve

Employee Relations

• Support employees with basic HR-related questions
• Help communicate HR policies and procedures clearly
• Assist in handling routine employee relations matters

HR Policies & Procedures

• Understand and follow HR policies and guidelines
• Support compliance with company standards
• Assist with updates and improvements to HR processes

HR Consulting (Basic Level)

• Support managers with basic HR-related inquiries
• Gather information and help identify possible solutions
• Assist in preparing recommendations for HR issues

HR Operations

• Support day-to-day HR operations and processes
• Maintain HR data in systems (HRIS)
• Assist with reporting, documentation, and training activities

This position requires working onsite five days a week.Visa Sponsorship is not available for this position.

Posting Dates:

August 5, 2026 - August 21, 2026

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply

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