Job Description

MedVirtual is looking for an HR Specialist who will be the operational backbone of the department, the person who makes sure the systems run, the processes are followed, and the people are supported.

This is not a passive administrative role. The HR Specialist will actively manage HR operations, own the day-to-day execution of people processes, and play a hands-on role in training design and delivery for our growing team of Virtual Assistants (VAs).

You will work directly alongside the HR Manager to centralize HR functions previously scattered across Finance and Operations including timesheet auditing, compliance tracking, onboarding, disciplinary documentation, and VA training programs.

If you are someone who is organized, process-driven, people-oriented, and genuinely interested in the intersection of HR and learning this role was built for you.

Requirements

• At least 2 years of experience in an HR, People Operations, or related role
• Solid understanding of HR fundamentals: recruitment, onboarding, performance management, discipline, and offboarding
• Experience managing employee records and maintaining compliance documentation
• Familiarity with Philippine labor law and HR compliance standards
• Experience handling disciplinary processes — NTE drafting, hearings, and case documentation
• Strong understanding of confidentiality and professional discretion in handling employee information
• Highly organized — able to manage multiple concurrent processes without losing detail
• Strong proficiency in Google Workspace (Docs, Sheets, Drive, Gmail, Calendar)
• Experience with ATS or CRM tools (HubSpot experience a strong plus)
• Comfortable working with productivity tracking tools (Hubstaff or equivalent)
• Ability to build and maintain trackers, logs, and databases with accuracy
• Strong written and verbal English communication — clear, professional, and concise
• Experience designing or facilitating employee training programs, orientations, or onboarding processes
• Ability to create clear, structured, and engaging training materials (slide decks, guides, checklists, SOPs)
• Strong facilitation skills — comfortable leading group orientations and one-on-one coaching conversations
• Experience tracking training completion, managing attendance logs, and generating compliance reports
• Ability to adapt training content for different learning levels and role types

Benefits

• Permanent WFH setup
• HMO
• Internet allowance
• Paid US Holiday and PTO (SL and VL)
• Birthday perks
• Milestone Retention Bonus