Job Description

We are looking for an HR Services Specialist (with German) who, as a key member of the HR team, will take ownership of the end-to-end administrative employee lifecycle, ensuring a smooth and high-quality HR experience for employees across all departments and levels. The successful candidate will be the go-to partner for accurate, timely, and service-oriented HR administration, supporting both employees and line managers in day-to-day HR matters.

Working closely with HR Business Partners and HR Managers, will help deliver consistent, compliant, and people-focused HR services, contributing to a positive employee experience from onboarding through to offboarding.

More about the role:

• Handle HR-related administrative queries from employees and line managers
• Collaborate with HR BP / HR Manager to manage the full administrative employee lifecycle
• Issue and process employment contracts, register employees for various insurances, and enter data into the HR system (SuccessFactors / SAP)
• Coordinate onboarding modules and support new hire integration
• Enter and maintain personnel data changes in the global HR system (SuccessFactors / SAP)
• Ensure data quality in HR systems and forward payroll-relevant data to payroll on time
• Issue and process employment contract amendments, changes in function, internal transfers, changes in working hours, promotions, unpaid leave, retirements, births, changes in civil status, etc.
• Process employee entries and exits in close collaboration with other departments (e.g. IT, facilities) and line managers
• Monitor employment-related documentation, including job descriptions, and issue relevant agreements (e.g. training, confidentiality, sideline employment)
• Assist with various personnel life-changing events in close collaboration with HR BP / HR Manager
• Advise and counsel line managers, employees, and HR colleagues on HR directives, policies, procedures, and systems; handle queries in German and English
• Support annual corporate processes such as appraisal, salary and bonus review, and Long-Term Incentive Plan
• Provide second-level support for HR systems including the time recording system (Atoss)
• Ensure monthly payroll preparations are ready for Payroll
• Handle transfer and termination formalities: issue reference letters, process exits in the HR system in close collaboration with other departments, HR BPs / HR Managers, and line managers
• Liaise with governmental authorities and administrations
• Support local HR projects and continuous improvement of HR processes and services

More about you:

• Education in Human Resources or similar field
• At least 2 years of experience in HR administration in an international environment, with a strong understanding of the employee lifecycle
• Very good understanding of HR processes and systems (SAP SuccessFactors), with up-to-date HR knowledge
• Proficient in German and English
• Strong team player with excellent communication skills, high customer orientation and service mindset
• Very good MS Office skills (especially Excel)
• Knowledge of German labour law will be a nice to have
• Experience in payroll administration is a plus

More about what we offer :

As one of the world’s leading hearing care providers headquartered in Switzerland, we’re committed to building an inclusive culture. We want to create an environment where you can balance a successful career with your commitments and interests outside of work, through our flexible hybrid working model. We offer a wide range of training opportunities for both your professional and personal development, and there are exceptional growth opportunities with individual development plans.