Job Description

As an HR Services Specialist / Administrator (with German or French) you’ll help deliver a smooth, reliable, and high-quality HR experience across the employee lifecycle.

You’ll be part of an international, collaborative HR environment where accuracy, service mindset, and continuous improvement really matter. In this role, you’ll provide first-level HR support, manage key administrative processes, and ensure employees and managers receive timely, consistent, and professional support.

This is a great opportunity for someone who enjoys working with people, systems, and processes — and wants to contribute to a global organization whose work changes lives.

Please note: this role may support different employee populations depending on business needs. Therefore, candidates must be fluent in English and either German or French.

More about the role

• Provide first-level HR support to employees and line managers, responding to HR-related questions and requests
• Support the full employee lifecycle, including onboarding, offboarding, transfers, promotions, working time changes, unpaid leave, and related documentation
• Prepare and process employment contracts, amendments, employee letters, and other HR documents accurately and on time
• Maintain employee data in HR systems such as SAP SuccessFactors, ensuring data quality and payroll-related information is processed correctly
• Coordinate onboarding activities and support a smooth integration experience for new employees
• Collaborate with HR Business Partners, Payroll, IT, Facilities, and other stakeholders to ensure efficient HR operations
• Provide guidance on HR policies, processes, and systems, escalating more complex cases when needed
• Support annual HR processes, reporting, local HR projects, and continuous improvement initiatives

More about you

• Education in Human Resources, Business Administration, or a related field
• 1–3 years’ experience in HR administration, HR operations, or an HR shared services environment
• Good understanding of HR processes and employee lifecycle management
• Experience with HR systems such as SAP SuccessFactors would be an advantage
• Strong organizational skills, with excellent attention to detail and accuracy
• Customer-oriented mindset with strong communication and collaboration skills
• Reliable, adaptable, and solution-oriented, with the ability to work independently
• Fluent English plus German or French; knowledge of labor law or payroll processes would be a plus

More about what we offer

As one of the world’s leading hearing care providers headquartered in Switzerland, we’re committed to building an inclusive culture. We want to create an environment where you can balance a successful career with your commitments and interests outside of work, through our flexible hybrid working model. We offer a wide range of training opportunities for both your professional and personal development, and exceptional growth opportunities with individual development plans.