Who are we?
Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.
A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.
A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.
We are looking for HR Services Senior Analyst for leave of absence, workplace accommodation, and medical screening support. As part of a global People Experience team, you willmanage complex employee cases, provides guidance on statutory and company requirements, partners with key stakeholders, and drive continuous improvement in employee and manager experiences.
This position combines operational case management, compliance expertise, process improvement, and HR technology to support employees during critical life and workplace events while helping shape the future of HR Services.
Key Responsibilities
Manage end-to-end leave of absence, accommodation, and medical screening cases.
Serve as a trusted advisor to employees, managers, Payroll, HR, Benefits, Legal, and external vendors.
Interpret and apply statutory leave requirements, company policies, and operational procedures to resolve complex employee situations.
Partner with Payroll to ensure accurate leave-related pay impacts, system transactions, and reporting.
Utilize Workday, Workforce Software, ServiceNow, and related tools to administer programs and maintain data accuracy.
Partner with the People Solutions team as policy owners, to improve, enhance, and maintain accurate policy information, procedures, knowledge articles, process documentation, and employee communications.
Identify opportunities to simplify processes, improve compliance, and enhance employee and manager experiences.
Participate in regional and global projects related to leave administration, accommodations, HR technology, and operational transformation.
Support AI, automation, and digital innovation initiatives that improve service delivery and operational effectiveness.
Collaborate globally and provide backup support for other countries and regions as business needs require.
Qualifications
6+ years of experience in HR Operations, HR Services, Leave Administration, Accommodations, Benefits, or a related field.
Experience managing complex employee cases and navigating sensitive situations with sound judgment.
Knowledge of statutory leave programs, employment regulations, and compliance requirements.
Experience working with HR systems such as Workday, ADP products, ServiceNow, or similar platforms.
Strong analytical, problem-solving, and stakeholder management skills.
Experience developing process documentation, policies, training materials, or operational procedures.
Demonstrated ability to identify process improvements and leverage technology to drive efficiency.
Excellent communication skills with the ability to influence and collaborate across cultures and functions.
Why Join Us
This role offers the opportunity to make a meaningful impact on employee experiences across APAC while gaining exposure to global HR operations, process transformation, HR technology, AI innovation, and strategic projects within a growing international team.
Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form
Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
We use artificial intelligence in our hiring process. Learn more here
This posting is a new position within our organization.
Equinix (Nasdaq: EQIX) is the world’s digital infrastructure company®, enabling digital leaders to harness a trusted platform to bring together and interconnect the foundational infrastructure that powers their success. Equinix enables today’s businesses to access all the right places, partners and possibilities they need to accelerate advantage. With Equinix, they can scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value.
