Job Description

Reference No: 3320

Office Type:

Elevate Your Career with Zalaris

Zalaris is a rapidly expanding global leader in Tech HR and payroll solutions.

We’re big enough for you to grow and be a part of an international environment but small enough for you to be visible and truly make a difference.

We foster open communication and short decision-making paths that encourage creative and innovative thinking.

Zalaris’ culture is rooted in values inspired by Nordic working ethos: everyone matters, aiming high and team spirit We’re committed to building a diverse, inclusive, and authentic workplace where everyone brings their own uniqueness. Zalaris’ employees come from different backgrounds, cultures, and walks of life, and we are proud of it.

About the role

In this role, you will deliver end-to-end HR support for one of our Zalaris clients, combining remote service delivery with a regular on-site presence at the client’s office up to 2 days per week in Sibiu You’ll be the trusted HR partner for employees and managers, ensuring smooth HR processes, compliance, and a great service experience.

Your Responsibilities

• Provide end-to-end HR support for the client across the employee lifecycle (onboarding, offboarding, employment changes, benefits administration, etc.).

• Manage and resolve HR-related queries within agreed SLAs and defined processes, ensuring clear ownership and timely follow-up.

• Build strong relationships with client stakeholders (employees and management) through professional communication.

• Maintain a regular on-site presence (approximately 1–2 days per week) to deliver hands-on support and strengthen collaboration.

• Prepare and manage employment-related documentation in line with local legislation, client requirements, and internal policies.

• Support internal and external audits by ensuring documentation quality, process adherence, and compliance readiness.

• Collaborate with internal teams, escalate complex cases when needed, and ensure issues are resolved efficiently and transparently.

• Participate in client onboarding activities (transitions/migrations) and contribute to continuous improvement of HR processes and service delivery.

Your Experience and Skills

• Fluent Romanian (must-have) and solid English skills (written and spoken).

• Min. 2 years proven experience in HR administration/service delivery, ideally covering multiple HR lifecycle processes.

• Strong understanding of working with HR processes, SLAs, and case handling in a structured environment.

• Confident stakeholder management skills and the ability to build trust with employees and managers.

• Good knowledge of employment documentation and compliance requirements, with strong attention to detail.

• Comfortable working with HR systems and tools (e.g., HRIS, ticketing/case management systems).

• A proactive, solutions-oriented mindset, spotting improvement opportunities and driving better ways of working.

• Ability and willingness to work on-site at the client’s office up to 2 days per week as part of the role.

What we offer

• Competitive salary based on seniority, experience, and skills.

• A people-first culture built on open communication, teamwork, and collaboration.

• Professional growth supported by structured development opportunities, international environment, and transparent salary review practices.

• An inclusive and supportive workplace within a diverse international team, shaped by Scandinavian values.

• A working model that combines flexibility with meaningful client collaboration through on-site presence (1–2 days/week).

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Ready to become part of our team? Join us at Zalaris and be a part of a vibrant, collaborative community of Tech HR and payroll experts dedicated to grow and innovate. #team Zalaris