The Benefits Ssr Analyst reports to the Benefits Team Lead and is responsible for administering employee benefits programs, providing support to employees, and ensuring accurate and timely processing of benefits-related transactions. This role involves being responsible for enrollments, changes, and terminations, resolving employee inquiries, and maintaining benefits data.
How will you CONTRIBUTE and GROW?
Job Responsibilities
Administer employee benefits programs for Colombia and Mexico, including health insurance, retirement plans, leave policies, and other benefits.
Support with benefits enrollments, changes, and terminations, ensuring accuracy and timeliness.
Respond to employee's concerns and assist with troubleshooting/researching to resolve various benefits or claim issues as they arise.
Resolve benefits-related issues and escalate complex cases to the Benefits Team Lead or Manager as needed.
Maintain accurate employee benefits records in Workday and other systems.
Process benefits-related transactions, such as qualifying events, beneficiary updates, and leave requests.
Propose and implement improvements/automations to the area's current processes.
Ensure the HRBPs comprehension on content and process through guidance
Provide the best option among consulting services.
Assist with the preparation of benefits communications materials, such as open enrollment information.
Responsible for benefits reporting and audits.
Ensure compliance with benefits-related regulations and company policies.
Process benefits invoices and reconciles discrepancies.
Participate in benefits projects and initiatives as assigned.
Provide support for benefits open enrollment activities.
Qualifications
Bachelor's Degree completed or advanced studies in Human Resources, Business Administration, or related fields.
+2 years of experience in employee benefits administration.
Experience with HRIS systems as Workday, Excel, benefits administration platforms and Vendors Platforms/Systems.
Experience working in intercultural environments and/or regional positions (desirable)
Language Requirements
English mandatory: Advanced proficiency required [B2/C1].
Other Knowledge, Skills or Abilities Required
Proven ability to establish and maintain excellent working relationships.
Strong communication and interpersonal skills.
Excellent organizational and time management skills.
Ability to work well under pressure.
Strong attention to detail and accuracy.
Proficiency in Google applications or Microsoft Office Suite is desirable.
Strong problem-solving skills.
Excellent customer service skills (internal and external).
Ability to maintain confidentiality.
Our Differences make our Performance
At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.
We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.
Air Liquide is a world leader in gases, technologies and services for industry and healthcare. Present in 72 countries with 67,800 employees, the Group serves more than 4 million customers and patients. Oxygen, nitrogen and hydrogen are essential small molecules for life, matter and energy. They embody Air Liquide’s scientific territory and have been at the core of the Group’s activities since its creation in 1902.
Taking action today while preparing the future is at the heart of Air Liquide’s strategy. With ADVANCE, its strategic plan for 2025, Air Liquide is targeting a global performance, combining financial and extra-financial dimensions. Positioned on new markets, the Group benefits from major assets such as its business model combining resilience and strength, its ability to innovate and its technological expertise. The Group develops solutions contributing to climate and the energy transition—particularly with hydrogen—and takes action to progress in areas of healthcare, digital and high technologies.
Air Liquide’s revenue amounted to more than 27.5 billion euros in 2023. Air Liquide is listed on the Euronext Paris stock exchange (compartment A) and belongs to the CAC 40, CAC 40 ESG, EURO STOXX 50, FTSE4Good and DJSI Europe indexes.
