Job Description

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Human Resource Representative

At WhiteWater Express, we are more than just a car wash; we are a company built on respect, communication, and a passion for people. Our dedicated team members are leaders within the company, and we believe that personal growth is the key to our organizational success. If you are a self-starter, motivated, and ready to take on new challenges, we want you to succeed with us, as a part of a rapidly growing business.

The Human Resources (HR) Representative position supports daily HR operations across an assigned region, helping drive consistent, people-first practices while ensuring compliance and operational excellence.

This role partners closely with an HR Business Partner and plays a key part in the employee lifecycle—from hiring and onboarding to employee relations, performance support, and offboarding.

Key Responsibilities

• Serve as the first point of contact for employee and manager HR questions within assigned regions
• Support full-cycle HR operations including recruiting coordination, onboarding, employee relations, performance processes, and separations
• Partner with the HR Business Partner on complex or high-risk employee relations matters
• Assist with investigations, corrective actions, disciplinary meetings, and terminations as needed
• Coordinate background checks and employment eligibility verification
• Administer HR programs related to benefits, leave, engagement, and retention
• Maintain accurate documentation in HRIS and personnel files
• Ensure compliance with federal, state, and local employment laws and company policies
• Provide guidance to managers on policy interpretation and consistent application

Qualifications

• Bachelor’s degree in Human Resources, Industrial Psychology, or related field (or equivalent experience) and 3–5 years of progressive HR experience, including employee relations exposure. However, a combination of experience and/or education will be taken into consideration.
• Working knowledge of employment laws (FMLA, FLSA, EEOC, DOL, OSHA, etc.)
• Strong communication, organization, and time-management skills
• High level of professionalism, discretion, and confidentiality
• Proficiency in Microsoft Office and Google Workspace; HRIS experience preferred
• SHRM-CP or SHRM-SCP preferred

Benefits

• Compensation ranging from $55K-$65K/yr.
• Comprehensive Health Benefits (Medical, Dental & Vision)
• Paid Time Off in addition to Company Paid Holidays
• 401(k) Retirement Plan with Company Match
• Company-Paid Life Insurance
• Pathways to Advancement
• Free Weekly Car Washes

Our employees are our most valuable asset. We only employ the best people in the service industry who embrace new challenges with enthusiasm. If you are looking for professional development with advancement opportunities in a fast-growing organization, come join our Team!