Kotak Mahindra Bank

HR Relationship Manager-SUPPORT SERVICES-HR-Consumer Relationship Management

Kotak Mahindra Bank  •  Mumbai, IN (Onsite)  •  5 hours ago
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Job Description

This is an Internal document.

Role: HR Relationship Manager

Functional Area: Human Resources / Employee Relations Relevant Experience: 5–10 years (can be adjusted based on requirement)

Role Overview:

We are looking for a proactive and people-centric HR Relationship Manager who will act as a bridge between employees and the organization. The role focuses on building strong employee relationships, ensuring a positive work environment, driving engagement initiatives, and supporting HR operations to enhance overall employee experience.

Key Responsibilities:

 Build and maintain strong relationships with employees across departments

 Act as a point of contact for employee queries, concerns, and grievances

 Drive employee engagement initiatives such as events, feedback programs, and surveys

 Support employee onboarding and induction processes to ensure smooth integration

 Facilitate effective communication between management and employees

 Monitor employee satisfaction and suggest improvement strategies

 Assist in conflict resolution and grievance handling

 Support HR processes including performance management, retention strategies, and exit interviews

 Ensure adherence to HR policies, compliance, and company culture

Technical / Functional Skills:

 Basic understanding of HR processes & policies

 Familiarity with employee engagement and retention strategies

 Knowledge of HRMS tools (preferred but not mandatory)

 Understanding of labor laws and HR best practices (good to have)

 Ability to analyze employee feedback and engagement data

This is an Internal document.

General Skills:

 Excellent communication and interpersonal skills

 Strong relationship-building and stakeholder management ability

 High empathy and emotional intelligence

 Good problem-solving and conflict resolution skills

 Ability to handle sensitive and confidential information

 Detail-oriented with strong organizational skills

 Proactive, adaptable, and solution-focused mindset

Education & Experience:

 Bachelor’s degree in Human Resources, Business Administration, Psychology, or related field

 5–10 years of experience in HR, employee relations, or similar roles

Nice to Have:

 MBA / PGDM in HR

 Experience in employee engagement programs or HR operations

 Exposure to startup or fast-paced environments

Kotak Mahindra Bank

About Kotak Mahindra Bank

About Kotak Mahindra Group:

Established in 1985, the Kotak Mahindra Group is one of India’s leading financial services conglomerates. In February 2003, Kotak Mahindra Finance Ltd. (KMFL), the Group’s flagship company, received a banking license from the Reserve Bank of India (RBI). With this, KMFL became the first non-banking finance company in India to become a bank – Kotak Mahindra Bank Limited.

The consolidated balance sheet of Kotak Mahindra Group is over 1 lakh crore and the consolidated net worth of the Group stands at 13,943 crore (approx US$ 2.6 billion) as on September 30, 2012.

The Group offers a wide range of financial services that encompass every sphere of life. From commercial banking, to stock broking, mutual funds, life insurance and investment banking, the Group caters to the diverse financial needs of individuals and the corporate sector. The Group has a wide distribution network through branches and franchisees across India, and international offices in London, New York, California, Dubai, Abu Dhabi, Bahrain, Mauritius and Singapore. For more information, please visit the company’s website at https://www.kotak.bank.in/en/home.html

Industry
Finance & Insurance
Company Size
10,000+ employees
Headquarters
Mumbai, IN
Year Founded
1985
Website
kotak.com
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