
This is an Internal document.
Role: HR Relationship Manager
Functional Area: Human Resources / Employee Relations Relevant Experience: 5–10 years (can be adjusted based on requirement)
Role Overview:
We are looking for a proactive and people-centric HR Relationship Manager who will act as a bridge between employees and the organization. The role focuses on building strong employee relationships, ensuring a positive work environment, driving engagement initiatives, and supporting HR operations to enhance overall employee experience.
Key Responsibilities:
Build and maintain strong relationships with employees across departments
Act as a point of contact for employee queries, concerns, and grievances
Drive employee engagement initiatives such as events, feedback programs, and surveys
Support employee onboarding and induction processes to ensure smooth integration
Facilitate effective communication between management and employees
Monitor employee satisfaction and suggest improvement strategies
Assist in conflict resolution and grievance handling
Support HR processes including performance management, retention strategies, and exit interviews
Ensure adherence to HR policies, compliance, and company culture
Technical / Functional Skills:
Basic understanding of HR processes & policies
Familiarity with employee engagement and retention strategies
Knowledge of HRMS tools (preferred but not mandatory)
Understanding of labor laws and HR best practices (good to have)
Ability to analyze employee feedback and engagement data
This is an Internal document.
General Skills:
Excellent communication and interpersonal skills
Strong relationship-building and stakeholder management ability
High empathy and emotional intelligence
Good problem-solving and conflict resolution skills
Ability to handle sensitive and confidential information
Detail-oriented with strong organizational skills
Proactive, adaptable, and solution-focused mindset
Education & Experience:
Bachelor’s degree in Human Resources, Business Administration, Psychology, or related field
5–10 years of experience in HR, employee relations, or similar roles
Nice to Have:
MBA / PGDM in HR
Experience in employee engagement programs or HR operations
Exposure to startup or fast-paced environments

About Kotak Mahindra Group:
Established in 1985, the Kotak Mahindra Group is one of India’s leading financial services conglomerates. In February 2003, Kotak Mahindra Finance Ltd. (KMFL), the Group’s flagship company, received a banking license from the Reserve Bank of India (RBI). With this, KMFL became the first non-banking finance company in India to become a bank – Kotak Mahindra Bank Limited.
The consolidated balance sheet of Kotak Mahindra Group is over 1 lakh crore and the consolidated net worth of the Group stands at 13,943 crore (approx US$ 2.6 billion) as on September 30, 2012.
The Group offers a wide range of financial services that encompass every sphere of life. From commercial banking, to stock broking, mutual funds, life insurance and investment banking, the Group caters to the diverse financial needs of individuals and the corporate sector. The Group has a wide distribution network through branches and franchisees across India, and international offices in London, New York, California, Dubai, Abu Dhabi, Bahrain, Mauritius and Singapore. For more information, please visit the company’s website at https://www.kotak.bank.in/en/home.html