Summit Medical Group

HR Program Manager

Summit Medical Group  •  Knoxville, TN (Onsite)  •  3 hours ago
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Job Description

Serving as a trusted extension of the CHRO, the HR Program Manager helps keep Human Resources priorities moving by connecting the right people, clarifying next steps, tracking commitments, and ensuring important work gets completed.

This position supports highly visible HR work, including physician onboarding, physician retirements, executive onboarding, acquisitions and integrations, and other organizational projects that require strong planning, communication, and follow-through. The HR Program Manager does not replace the leaders who own each functional area. Instead, this role connects the right people, keeps the work organized, tracks commitments, identifies barriers, and ensures projects continue moving toward completion.

Success in this role requires exceptional organization, strong communication skills, sound judgment, and the ability to build relationships while driving accountability. The ideal candidate thinks several steps ahead, notices when something is slipping, and brings recommendations and solutions rather than simply reporting problems.

This is a high-trust, high-impact role for someone who enjoys making order out of complexity, keeping people aligned, and helping meaningful work get done.

Key Responsibilities

Physician & Executive Transition Programs

  • Manages physician onboarding activities from accepted offer through successful transition into practice by partnering with Credentialing, Operations, Information Technology, Marketing, Finance, Human Resources, and other stakeholders.
  • Manages physician retirement processes and transition activities, ensuring key milestones, communications, and departmental responsibilities are completed on time.
  • Manages executive onboarding activities by developing onboarding plans, scheduling key meetings and introductions, tracking onboarding milestones, and ensuring leaders have the resources, information, and support needed for a successful transition into the organization.
  • Maintains physician onboarding, physician retirement, and executive onboarding trackers and proactively follows up with stakeholders to ensure deadlines are met.

Acquisitions & Growth Initiatives

  • Serves as the Human Resources project lead for acquisitions and integrations by managing workplans, coordinating activities, tracking deliverables, and ensuring readiness across Human Resources functions.
  • Partners with organizational leaders and the Enterprise PMO to support implementation of acquisition-related Human Resources initiatives.

Project Management & Coordination

  • Maintains a centralized inventory of Human Resources initiatives, projects, and departmental priorities.
  • Develops project plans, timelines, meeting agendas, status updates, and action-item trackers.
  • Facilitates project meetings, follows up on commitments, and ensures projects continue moving forward.
  • Identifies barriers, competing priorities, and missed deadlines and works with stakeholders to develop solutions.

Accountability & Follow-Through

  • Monitors progress on Human Resources initiatives and proactively follows up with project owners regarding commitments and deliverables.
  • Escalates risks, delays, and barriers appropriately while providing recommendations to keep projects on track.
  • Keeps Human Resources leadership informed of project status, upcoming deadlines, and implementation challenges.

Operational & Strategic Initiatives

  • Coordinates implementation of Human Resources programs, process improvements, organizational initiatives, system enhancements, vendor implementations, and other department priorities.
  • Supports Human Resources leadership with special projects, executive requests, and cross-functional initiatives as assigned.
  • Identifies opportunities to improve workflows, communication, and coordination across Human Resources functions.
  • Coordinates employee communication, engagement, recognition, and leadership development initiatives by managing timelines, stakeholders, logistics, materials, and follow-up activities.
  • Performs other related duties as assigned.

Experience & Qualifications:

  • Three (3) to five (5) years of experience coordinating projects, programs, operations, or cross-functional initiatives required.
  • Experience in Human Resources, Healthcare Administration, Operations, Project Coordination, Business Administration, or a related field preferred.
  • Demonstrated ability to manage multiple priorities, deadlines, and stakeholders simultaneously.
  • Proven ability to build relationships, influence others, and drive accountability without direct authority.
  • Strong organizational, project coordination, problem-solving, and follow-through skills.
  • Excellent verbal, written, and interpersonal communication skills.
  • Demonstrated ability to facilitate meetings, track commitments, and ensure completion of deliverables.
  • Ability to identify challenges, anticipate needs, and develop practical solutions.
  • Strong attention to detail and ability to manage complex projects with multiple stakeholders.
  • Experience utilizing Microsoft Office Suite, including Excel, Word, PowerPoint, Outlook, and Teams.
  • Experience working with project management, tracking, or workflow tools preferred.
  • Healthcare experience preferred.
  • Bachelor's degree in Human Resources, Business Administration, Healthcare Administration, Project Management, Organizational Leadership, or a related field preferred.
  • Equivalent combination of education and experience may be considered.
Summit Medical Group

About Summit Medical Group

Summit Medical Group is recruiting talented candidates for the following:

• Family Medicine Physicians

• Internal Medicine Physicians

• Pediatricians

• Advanced Practitioners: Nurse Practitioner (NP) and Physician Assistant (PA)

• Clinical Roles:

- Behavioral Health Provider

- Certified Medical Assistant (CMA), Certified Clinical Medical Assistant

(CCMA) and CMA with X-Ray

- Chronic Care Manager (CCM)

- Emergency Medical Technician (EMT)

- Licensed Practical Nurse (LPN)

- LPN Care Coordinator

- Medical Annual Wellness Coordinator (RN-MAW)

- Medical Licensed Technologist (MLT) or Medical Technologist (MT)

- Phlebotomist

- Radiology Technician

- Registered Dietician

- Registered Medical Assistant (RMA)

- Registered Nurse (RN)

• Administrative and Front Office Positions:

- Account Resolution Specialist

- Charge Entry Coordinator

- Check-in/Check-out Staff

- Electronic Claims Specialist

- Information Technology

- Patient Relations Specialist

- Receptionist

- Referral Coordinator

Visit www.summitmedical.com/careers to review open positions and submit an application.

Industry
Healthcare & Social Services
Company Size
1,001-5,000 employees
Headquarters
Knoxville, Tennessee
Year Founded
1995
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