Job Description

Air Liquide Europe Business Services (ALEBS) was created in 2019 in Lisbon, Portugal with the mandate to provide financial services for Air Liquide European entities. In the space of 4 years, it has expanded to over 400 employees based in 3 office locations: Lisbon, Tomar and Guarda. The geographical scope was extended to include, besides the European affiliates also entities located in Africa, Middle-East and India, and the operational scope was extended and includes today not just Finance, but also Human Resources.

How will you CONTRIBUTE and GROW?

The Opportunity: Join Our HR Team in Lisbon, Tomar and Guarda

Air Liquide is reinforcing its strategic capabilities in Lisbon, Tomar and Guarda, Portugal, and we are continually looking for talented and diverse HR Professionals to join us. This is an evergreen requisition, meaning we are accepting applications for multiple potential roles across various HR functions, including, but not limited to: Employee Data Management, Payroll, , Learning Support Services and Total Rewards Support Services.
If you are an ambitious HR expert seeking a dynamic, international environment where your skills will directly impact global human capital management strategy and the development of an excellent organizational culture, we encourage you to apply. Join us and shape the future of work at Air Liquide.

In our Portugal Global Business Services your contribution will be critical to operational excellence and employee satisfaction, offering a direct path to development within shared services and global operations.

• Impact & Strategy You will play a key role in ensuring the timely and quality service for thousands of Air Liquide employees, acting as the first line of support and resolving HR inquiries concerning processes and policies across all global entities.

• Skill Diversification: Your daily work will involve case ownership, efficiently resolving inquiries using knowledge base documents (FAQs, job aids), and maintaining regular contact with employees and partners until the request is closed, strictly adhering to SLA commitments.

• Innovation & Education You will actively identify gaps in current documentation and suggest improvements to enhance our knowledge base. Furthermore, you will educate users on how to navigate self-help materials and system functionalities, contributing to the continuous digitalization and optimization of HR processes.

• Global Collaboration: Work in a highly multicultural team environment, interacting daily with employees from various countries and business lines. You will also properly escalate complex inquiries to the next level of support, ensuring the smooth operation of the global HR function.

• Development: We are committed to your growth. You will benefit from comprehensive training programs focused on systems and customer service. We provide clear career pathways within the SSC—from specialist to Subject Matter Expert (SME) or Team Lead—broadening your operational and analytical capabilities.

Are you a MATCH?

We are seeking diverse profiles—from early-career professionals to seasoned experts—who possess a core blend of strategic business acumen, empathy in people management, and a relentless drive for organizational excellence.

Essential Qualifications:

• Education: A university degree (Bachelor's or Master's) in Human Resources Management, Psychology, Sociology or a related field

• Experience: Relevant professional experience in a core HR function (e.g., Employee Data Management, Payroll, Learning Support Services and Total Rewards Support Service ). We encourage candidates at all levels of experience to apply.

• Language: Fluency in English (written and spoken) is essential for international collaboration. Additional proficiency in Portuguese, French, or Spanish is a significant advantage.

• Soft Skills: ability to manage confidential data, impeccable attention to detail, a proactive mindset, and excellent communication skills

Preferred Qualifications:

• Experience working within a Global Business Services (GBS ) or a global, matrixed organization.

• Experience in working with HR systems such as: Workday, SAP SuccessFactors, or Oracle HCM.

• Knowledge of HR process optimization methodologies and experience with HR function digitalization or the implementation of new system modules.

• Demonstrated ability to thrive in a complex, fast-paced international business

Our Differences make our Performance

At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.