Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Your Role

As an HR Process Specialist, you will play a key role in delivering high-quality HR services across the full employee lifecycle. You will collaborate closely with clients, stakeholders, and internal teams to ensure efficient process execution, compliance with policies, and continuous improvement of HR operations. This role requires strong analytical thinking, excellent communication skills, and a proactive, solution-oriented approach.

Your Tasks

• Deliver HR transactional support across areas such as onboarding, mobility, compensation, and employee lifecycle changes.
• Respond to client queries and escalations via phone, chat, email, and case management systems.
• Ensure accurate processing and maintenance of HR data in line with policies and SLAs.
• Collaborate with stakeholders, vendors, and cross-functional teams to support smooth service delivery.
• Manage assigned HR processes in line with methodology and transition plans.
• Identify, resolve, and escalate issues while ensuring quality and timeliness.
• Maintain and update process documentation and lead knowledge-sharing initiatives.
• Support continuous improvement, process standardisation, and mentoring of junior team members.

Your Profile

• Minimum 3 years of experience in workforce administration / employee data management.
• Advanced German (minimum C1) and strong English (minimum B2) language skills.
• Solid knowledge of HR systems (e.g. Workday, Oracle HCM, Taleo, SuccessFactors).
• Bachelor’s or Master’s degree in a relevant field.
• Proven project management skills in a corporate environment.
• Experience managing end-to-end employee lifecycle activities.
• Strong client management and stakeholder engagement skills.
• Excellent organisational skills, attention to detail, and analytical thinking.

What You'll love about working here

• Well-being culture: medical care with Medicover, private life insurance, and Sports card. But we went one step further by creating our own Capgemini Helpline offering therapeutical support if needed and the educational podcast "Let's talk about wellbeing" which you can listen to on Spotify.
• Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, TED Talks and Udemy Business materials and trainings.
• Continuous feedback and ongoing performance discussions thanks to our performance management tool GetSuccess supported by a transparent performance management policy.
• Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home, thanks to home office package (including laptop, monitor, and chair). Ask your recruiter about the details.

Get to know us

Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. We evaluate individuals based on qualifications and performance, not personal characteristics, striving to create a workplace where everyone can succeed and feel valued.

Do you want to get to know us better? Check our Instagram — @capgeminipl or visit our Facebook profile — Capgemini Polska You can also find us on YouTube

About Capgemini

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations.