Introduction
Kick-start your HR career with our People Operations team! We are the 1st line to handle HR daily transactions and incoming questions from employees cross Taiwan, China, Singapore and Malaysia.
The People Operations HR representative will deliver HR supports across a wide range of employee services. This is an opportunity for someone with foundational HR operations knowledge, a keen eye for detail, and a strong desire to grow in a fast-paced, collaborative environment. In this role, you will contribute to HR transactions, employee support, and administrative activities while learning from experienced team members and building your HR expertise.
1-3 years of experience in HR related area.
Bachelor's degree in Human Resources, Business Administration, or a related field is preferred.
Fluent in English and Mandarin, with verbal and written communication skills.
Customer-focused mindset with excellent interpersonal skills.
Be optimistic and open-minded at dealing with routine work.
Problem-solving abilities and a proactive approach to identifying and resolving issues.
People Operations Advisory
Act as the first point of contact for employee inquiries, escalating and resolving queries in a professional and efficient manner. Deliver accurate, timely, and customer-focused support using a First Time Right and end-to-end service approach. Address a broad range of HR topics, proactively identify root causes, and understand underlying customer needs to deliver effective solutions.
Manage onboarding and employee lifecycle transactions with accuracy and efficiency, ensuring a positive experience from hire to retire. Facilitate new hire orientation, support employees throughout their onboarding journey, and partner with stakeholders to deliver a positive and engaging employee experience across key HR processes.
Process Improvements
Identify and implement data-driven process improvements to enhance efficiency, service quality, and employee experience. Partner with stakeholders to streamline operations, reduce waste, and solve root-cause issues. Continuously evaluate existing processes and translate improvement opportunities into actionable execution plans.
Projects
Support regional and global projects by collaborating with stakeholders across functions to ensure timely delivery of project activities and objectives.
Maintain and share process knowledge, documentation, and best practices to support consistent service delivery. Coach and mentor team members through training, knowledge sharing, and day-to-day guidance to build team capability and expertise.
ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.
Need to know more about applying for a job at ASML? Read our frequently asked questions
Who are we?
ASML is an innovation leader in the global semiconductor industry. We make machines that chipmakers use to mass produce microchips. Founded in 1984 in the Netherlands with just a handful of employees, we’ve now grown to over 40,000 employees, 143 nationalities and more than 60 locations around the world.
What do we do?
We provide chipmakers with hardware, software and services to mass produce patterns on silicon through lithography. Our lithography systems use ultraviolet light to create billions of tiny structures on silicon that together make up a microchip. We push our technology to new limits to enable our customers to create smaller, faster and more powerful chips.
Who are our people?
While you may think that only engineers and mathematicians work at ASML, you'll be surprised to find out that our people come from a wide variety of backgrounds. Across ASML, we have dedicated teams that manage customer support, communications and media, IT, software development and more. Every team in the company is essential for pushing our technology and the industry forward.
If you love to tackle challenges and innovate in a collaborative, supportive and inclusive environment with all the flexibility and freedom to unleash your full potential, ASML is the place to be.
Join us!
