Job Description

DEPARTMENT: Human Resources

SUB-FUNCTION: Payroll

LINE OF BUSINESS: Raya Customer Experience

REPORTING TO: Supervisor (Human Resources – Payroll).

KEY RESPONSIBILITIES:

1. Audit on all Employees payroll documents (Joiners, leavers, Etc. ..)
2. Receive change sheets from LOB
3. Prepare migration sheets and upload them to the system.
4. Audit the payroll sheet after migration as a first reviewer.
5. Audit on his/her colleagues as a second reviewer.
6. Prepare reconciliation and final sheets after confirmation from the LOB concerned department.
7. Prepare bank transfer sheets and upload them to the system.
8. Follow up on all requests and inquiries related to payroll activities.
9. Prepare, review, and upload payroll sheets on the system.

Experience:

2–4 years of experience in Payroll or HR Operations, preferably in a BPO / CX / large workforce environment

Technical Skills:

• Strong knowledge of payroll calculations, taxes, and social insurance.

• Very good command of Excel (VLOOKUP, IF, Pivot Tables).

• Experience with HRIS / payroll systems is a plus.

• Good knowledge of the Egyptian Labor Law

Behavioral & Soft Skills:

• High attention to detail and accuracy.

• Strong sense of confidentiality and integrity.

• Ability to work under pressure and meet strict deadlines.

• Good communication and problem-solving skills.

• Team player with a proactive attitude.

Preferred Qualifications (Plus):

• Experience in shift-based or high headcount payroll

• Knowledge of labor law updates

Why Join Raya CX?

• Dynamic and fast-paced environment

• Career growth opportunities within HR operations

• Exposure to large-scale payroll and HR systems